Product Advisor - Langley, Canada - OpenRoad Auto Group

OpenRoad Auto Group
OpenRoad Auto Group
Verified Company
Langley, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Happy Team = Happy Customers

Your contribution:


  • Be thoroughly familiar with all vehicle products, including features, specifications, prices, colors, options, and standard equipment.
  • Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
  • Participate in all vehicle & financing training available.
  • Demonstrate and sell a variety of preowned vehicles (including test drives).
  • Provide exceptional customer service by determining each prospective client's vehicle & financing needs by asking questions and listening.
  • Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks.
  • Use closing techniques effectively; ask for help from management with closing when necessary.
  • Be familiar and comfortable with selling automotive finance and warranty products.
  • Identify targets for finance product sales and ensure that such targets are met.
  • Ensure all vehicle financial contract documentation is accurate and properly submitted and funded by our financial partners.
  • Deliver preowned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork.
  • Set goals for each month's productivity; plan and organize how to reach those objectives.
  • Attend department meetings as required.
  • Communicate department objectives and methods and procedures to all department staff.
  • Achieve a high customer satisfaction rating.
  • This position will be expected to perform other duties as assigned by management.

What it takes to be part of our dynamic team:

  • Well organized, with strong time management skills.
  • Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism.
  • Ability to work cooperatively with all levels of the organization.
  • Highly selfmotivated and can learn quickly and be open to challenges.
  • Strong financial skills and business networks.
  • Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
  • Ability to make sound decisions in a manner consistent with the essential job functions.
  • A valid British Columbia Driver's License with a good driving record.
  • A Current VSA MDC License.
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