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Technical Service Representative
2 days ago
Best Buy Lloydminster, Canada Part timeAre you passionate about working with people and technology? We are hiring immediately for a Technical Service Representative , which we call Service Agent . In this role, you will take care of our customers' service and repair needs. · No experience required, we will equip you ...
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Customer Service Representative
1 week ago
Mauser Packaging Solutions Lloydminster, Canada Full timeMauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicals. · Position Summary: Customer Service Representative (CSR) functions as ...
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Customer Service Representative
3 weeks ago
Mauser Packaging Solutions Lloydminster, AB, CanadaMauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicals.Position Summary: Customer Service Representative (CSR) functions as th ...
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Sales and Service Representative
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MRC Global Lloydminster, AB, CanadaMRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.Job PurposeResponsible for delivering responsive and committed support to customers; accountable for safe and eff ...
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Sales and Service Representative
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Part-Time Field Service Representative
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Customer Service Representative
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Mauser Packaging Solutions Lloydminster, CanadaMauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicals. Position Summary: Customer Service Representative (CSR) functions as t ...
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Customer Service Representative
4 weeks ago
Mauser Packaging Solutions Lloydminster, CanadaMauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicals. · Position Summary: Customer Service Representative (CSR) functions as ...
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Customer Service Representative
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Inland Steel Products Ltd Lloydminster, CanadaJoin Inland Steel Products as a Customer Service Representative and revolutionizing the scrap recycling industry. · We are looking for a Customer Service Representative that understands the importance of taking care of our customers and providing a positive impact to our culture. ...
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Customer Service Representative/cashier
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Heavy Duty Mechanic
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pastor
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pastor
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Fields of Harvest Church (FOHC) Lloydminster, Canada Plein tempsEducation: · Expérience: · Education · Bachelor's degree · Work setting · Church · Tasks · Conduct religious services · Supervise office and volunteer staff · Perform administrative tasks for a religious community · Provide spiritual and moral guidance to members of a religious ...
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Agricultural Technology Specialist
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Service Writer
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Retail Sales Associate
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technical sales specialist
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Invest Canada Group Lloydminster, Canada Full timeWork Term: Permanent · Work Language: English · Hours: 30 to 35 hours per week · Education: Bachelor's degree · Experience: 2 years to less than 3 years · Work site environment · Business · Work setting · Rural area · Business services · Tasks · Promote sales to existing clients ...
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Propane Driver Sales Representative
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Dr. Hemstock Residence
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Verve Lloydminster, Canada CasualDr. Hemstock Residence - Casual Receptionist · Date Posted: 6/5/2024 · Location: Lloydminister, Alberta, Canada · Reference No.: · Position Type: Casual · ACCOUNTABILITY OBJECTIVE · Our Receptionists are the heart of our community – they are our guest experience ambassadors ...
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Delivery Driver
1 week ago
Aaron's Family of Companies Lloydminster, CanadaDelivery Driver · Lloydminster, Canada · Overview · Our Delivery Drivers represent the face of Aaron's – after all, they're on the front lines interacting with our customers. Covering a wide variety of responsibilities from transporting our products to showing the customer how ...
Quality Customer Service Representative - Lloydminster, AB, Canada - EightSix Network Inc
Description
Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicals.
Position Summary:
Customer Service Representative (CSR) functions as the liaison between BWAY Corporation and its customers. Handles all customer orders from order entry through shipment of orders.
The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise.
Responsibilities :
Establish relationship with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes, and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.
Requirements :
~ Associates or bachelor's degree preferred but not required
Manufacturing experience strongly preferred
~1-3 years customer service experience required
~ Microsoft Office Suite – basic to above average computer skills including Excel
~ CRM experience preferred
~ Ability to perform basic quantitative skills required,
~ Ability to work with all areas of the business including plant and sales personnel.
~ Professional verbal and written communication
~ Strong customer service advocacy and problem-solving skills
EEO Statement
Mauser Packaging Solutions is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Mauser Packaging Solutions in Lloydminster, AB
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