Manager, Shift - Hamilton, Canada - Canada Post - Postes Canada

Sophia Lee

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Sophia Lee

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Description
Job Requisition Id: 168834


Business Function:
Customer Experience


Primary City:
Hamilton


Other Location(s):

Province:
Ontario


Employment Type:
Full-Time


Employment Status:
Permanent


Language Requirement:
English Essential


Employee Class and Level:
CPMGA02

Number of Vacancies 1

Job Closing Date (MM/DD/YYYY): 05/22/2023


Under the leadership of the Operations Director and with the guidance of the Shift Managers, assists in the management of the end-to-end mail processing operation on their assigned shift, so that operating targets, service and production standards and customer requirements are met.

Assists with the management of employees through a team-based approach including: coaching, career development, succession planning and training, performance management and knowledgeable interpretation of collective agreements.

Applies and promotes good management practices. Assists with the hire, promotion and releases of employees within area managed. Assists in the management and implementation of process improvements.


Responsibilities:

Below are the main job requirements and responsibilities for the Manager, Shift - Developmental.

  • Assists with the management of the total mail processing operation on the shift, across all value steams, so that operating targets and service and production standards are met or exceeded.
  • Provides leadership to superintendents/supervisors and staff, achieving a high level of motivation and productivity. Assists team leaders and employees in implementing initiatives to achieve process improvements.
  • Assists the Operation work within the prescribed operational budget by utilizing the appropriate labour mix and processing systems. Contributes to the development of the Director's fiscal year and longrange business plans.
  • Works with the Shift Managers, Production Control & Reporting and the Value Stream Specialists to ensure adequate staffing levels to meet value stream targets and customer demand requirements; initiates corrective action and provides direction as needed to meet schedules and dispatch commitments.
  • Develops skills, knowledge and capability regarding mail processing practices, continuous improvement, Lean methodologies, process management and related disciplines. Assists with implementation and analysis of appropriate dashboard measures for each value stream consistent with customer requirements and corporate performance indicators.

Job Responsibilities (continued):


  • Assists in the creation of a sustainable, productive labour relations environment through the effective administration of Collective Agreements. Maintains appropriate relationships with Union and Association representatives.
  • Assists with the development and implementation of practices to ensure a safe, healthy and respectful work environment. Participates on the local Health and Safety Committee.
  • Fosters an environment that is conducive to employee engagement. Facilitates successful goal accomplishment by translating the Corporate vision and business strategies.
  • Consults and advises other Shift Managers and the respective Value Stream Specialists on issues that affect overall operations.

Qualifications:


Education

  • Completed postsecondary, preferably in a related field
    OR a combination of equivalent professional experience and training

Experience

  • 3 to 5 years of relevant functional experience
  • 2 or more years' experience managing people
  • One or more years of experience in a unionized environment an asset
  • Proficient computer skills and competent with Microsoft Office programs
  • Designation and or certifications programs may be required for certain positions (e.g. Finance & Engineering)
  • Excellent team building and leadership skills and experience
  • Sound organizational, analytical, judgement and decisionmaking skills with proven abilities in problem solving
  • Strong interpersonal skills with an ability to build and maintain relationships
  • Strong oral and written communication skills

Other Information:


Safety Sensitive Positions
This position may be considered a Safety Sensitive position.


Employment Equity
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation.

Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.


Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations.

Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment,

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