Office Administrator - Calgary, AB TN R

Job summary

We are looking for a motivated and organized individual to support our sales team in connecting our customers to their wireless needs. The successful candidate will have previous administrative experience, strong interpersonal and organizational skills, and a passion for technology.

Responsibilities

• Process customer orders through the Rogers systems ensuring accuracy and precision when dealing with a customer account.
• Invoice and ship customer orders in a timely manner to ensure the customer receives their order within 1-3 business days.
• Develop and maintain an expert knowledge level of Rogers products, services, promotions, and policies.
• Maintain a maximum 24-hour turnaround time for all Corporate customer requests during regular business hours.
• Utilize internal systems and programs to effectively manage order details and efficiency.
• Pull new customer orders on a day-to-day basis while gathering inventory to match each order
• Contact customers when needed to gather the information needed to complete an order.

Qualifications

• Previous administrative experience.
• Strong interpersonal and organizational skills.
• Proficiency in Microsoft Office.
• Strong technical aptitude (capacity to learn new systems) and have a passion for technology.
• Basic knowledge of the Rogers suite of products and services; telecommunications experience is an asset.

Job description