Super Luxury Service Advisor - Calgary, Canada - Grand Touring Automobiles

Grand Touring Automobiles
Grand Touring Automobiles
Verified Company
Calgary, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Are you a motivated team player with a dedication to providing superior customer service?


We at Bentley & Aston Martin Calgary, part of the Grand Touring Automobiles group, are looking to increase our Service Advisor staff as a result of business need and growth.

We are seeking a customer service-oriented Service Advisor to join our dynamic team.


In this key role, you will be responsible for assisting with drafting repair orders, scheduling service appointments, estimating, and above all, delivering outstanding customer service.

Grand Touring Automobiles features the most exclusive brands, and we strive to offer the most exclusive service to our clients.


This is an excellent opportunity for an ambitious and organized team player with effective communications skills and a background or experience in the automotive industry.


Some main responsibilities:

  • Greet each customer in a prompt, courteous manner
  • Communicate with service customers to determine the nature of the mechanical problems, and time required.
  • Schedule appointments using dealership booking system
  • Handle minor customer concerns
  • Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised
  • Handle telephone inquires regarding work in process and appointments and return phone messages promptly
  • Review work preformed with customers
  • Interpret warranty information and policies to customers
  • Stay up to date on technical and performance information on all vehicles serviced by the dealership
  • Assist the service manager as necessary
  • Adhere to all company policies, procedures and safety standards

Requirements:


  • Superior customer service skills
  • Computer proficient
  • Strong work ethic and team player
  • Professional, dependable, reliable and a commitment to provide excellent customer service

Don't miss out on this amazing opportunity
We offer competitive compensation, a top tiered benefit program and the opportunity to work with luxury vehicles.

All applicants will be kept in strict confidence. While we thank all those that apply, only those selected for an interview will be contacted. While we thank all those that apply, only those selected for an interview will be contacted.

Is this you? If you are interested in joining the Grand Touring Automobiles family, don't hesitate to apply


Job Types:
Full-time, Permanent


Benefits:


  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Vision care

Schedule:

  • 10 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:

Luxury Customer Service: 3 years (preferred)

  • Dealership: 3 years (preferred)
  • CDK Software: 2 years (preferred)
  • Service advisor: 2 years (preferred)
  • Customer service: 4 years (preferred)

Work Location:
In person
More jobs from Grand Touring Automobiles
See all jobs of Grand Touring Automobiles