User Support Technician - Mississauga, Canada - RAENAN CONSULTANCY INC.

RAENAN CONSULTANCY INC.
RAENAN CONSULTANCY INC.
Verified Company
Mississauga, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
College/CEGEP

  • Experience: 1 to less than 7 months

Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Computer and technology knowledge:


  • MAC
  • Web service design
  • MS Office
  • MS Windows

Screening questions:


  • Are you currently a student?
  • Are you currently legally able to work in Canada?

Other benefits:


  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
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