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    guest services agent - Charlottetown, Canada - Dundee Arms Inn

    Dundee Arms Inn
    Dundee Arms Inn Charlottetown, Canada

    5 days ago

    Default job background
    Description
    • Work Term: Seasonal
    • Work Language: English
    • Hours: 32 to 45 hours per week
    • Education: No degree, certificate or diploma
    • Experience: Experience an asset
    • Work setting

    • Hotel, motel, resort
    • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Exchange foreign currency
    • Process guests' departures, calculate charges and receive payments
    • Balance cash and complete balance sheets, cash reports and related forms
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Contact customers to deliver requested wakeup calls
    • Perform light housekeeping and cleaning duties
    • Provide customer service
    • Computer and technology knowledge

    • Multi-line switchboard
    • Word processing software
    • Spreadsheet
    • Internet
    • Security and safety

    • Bondable
    • Criminal record check
    • Transportation/travel information

    • Own vehicle
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Standing for extended periods
    • Work under pressure
    • Screening questions

    • Are you available for shift or on-call work?
    • Are you available for the advertised start date?
    • Are you currently a student?
    • Are you currently legally able to work in Canada?
    • Are you willing to relocate for this position?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
    • Do you have the above-indicated required certifications?
    • Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
    • What is the highest level of study you have completed?
    • What is your current field of study?
    • What is your current level of study?
    • Other benefits

    • Free parking available


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