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Food Service Supervisor - Campbell River, Canada - A&W Restaurants Inc
Description
A&W Merecroft, in Campbell River, BC, is looking for 2 permanent full-time Food Service Supervisors to start immediately.
The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. We take pride in offering our employees a job like no other, and a work environment that cannot be found anywhere else. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.
Starting hourly wage is $ $18.50, depending upon experience and/or completion of in-house training. We also offer various benefits which include an extensive single or family Medical/Dental Benefit which comprises of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, along with an optional Group RSP.
Job Type: Full-time, permanent position. Work includes various shifts (Days, Evenings and Weekends).
Food Service Supervisor's Role: You are an enthusiastic individual who works hard to deliver exceptional service to every guest, every time. As a Food Service Supervisor, you are proud to serve great tasting food, made with care. You are a team player that arrives to work energized and motivated and you thrive in a fun, fast paced work environment.
What we can offer you:
· A flexible working schedule;
· Employee discounts;
· Great training and transferable skills;
· Opportunities for advancement
· Full range of medical and dental benefits;
Apply for this job if you:
· Have a passion for guest service and creating exceptional guest experiences;
· Enjoy working in a fast-paced environment
· Have excellent communication skills;
· Enjoy learning new things;
· Have a ready smile and a warm personality;
· Are available to work 32-40 hours/week.
Food Service Supervisors Requirements:
· Minimum 3 years experience in food service/preparation
· Supervisory experience in food preparation is an asset
· Completion of secondary school or equivalent
· Ability to communicate effectively in English
· Ability to deal well with a variety of people: customers, fellow employees and management
· Initiative, good judgment, ability to make quick decisions under stressful conditions
· Responsible, reliable, honest
· High standard of cleanliness and hygiene
· Ability to manage multiple tasks
· Valid Food Safe Certificate (or agreement to obtain this within 30 days of promotion).
· Able to stand and walk for extended periods.
· Able to do some heavy lifting
Food Service Supervisors Duties and Responsibilities:
· Ensures the well-being and safety of the customers and staff
· Works alongside employees, or independently, scheduled in various positions, taking orders or cooking, to ensure restaurant is continually meeting production demands and standards for food quality, service times and service experience
· Opens/closes the restaurant, with access to the safe and/or float
· Complies with all cash management and accounting procedures
· Assigns work stations and manages breaks
· Resolves issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies. Documents all issues and ensures management has necessary information regarding these issues.
· Effectively uses the operating system to balance key goals of speed, food quality and cost management.
· Completes various tasks as requested by management that may include but is not limited to: daily and weekly paperwork, inventory, purchasing
· Trains and coaches staff as directed by management. May also assist with staff performance evaluations as required by management