Security Company Branch Manager - Victoria, Canada - Footprints
Description
Footprints Security is a 100% locally owned and operated security and guest services provider, proudly serving Vancouver Island since 1980. Footprints Security's is seeking an experienced, detail-oriented Branch Manager to join our Victoria BC Team.
Security Experience Required
General Duties and Responsibilities
Reporting to the VP of Operations
Oversee and be accountable for the effectiveness of all Security Guard and Mobile Divisions, ensuring excellence in client service in every interaction with staff and clients.
Works Closely with South Island Scheduler and Vancouver Island Recruiter
Plan and execute effective route management for mobile patrol services
Establish and maintain strong relationships your team
Support Mobile Patrol and Security Guards in-field training and mentoring
Establish and maintain strong client relationships
Participate in business development activities
Enact progressive discipline where necessary
Maintain company standards in all aspects of the local Branch
Provide proactive client care, ensuring any issues are resolved in a timely manner
Monitor all operational and incident reports and take appropriate action
Ensure that all regional personnel understand site orders and are fulfilling client obligations.
Implement and utilize new technologies across the regional fleet / patrol divisions
Ensure safety guidelines are followed, investigate safety issues with priority
Proactively manage team members with a focus on employee engagement, satisfaction, and retention, manage performance of direct reports.
Work effectively with other departments, demonstrating strong administrative skills.
Maintains a solid understanding of employment standards and pay practices, policies, and procedures.
Manage and maintain control over company-owned property, such as uniforms, equipment, and vehicles.
Core Skills, Knowledge & Competencies
Mobile experience preferred
Valid BC Security Worker's Licence or willingness to attain one
Valid Class 5 Drivers License
Eagerness and ability to learn quickly
Ability to work with precision and accuracy while demonstrating attention to detail
Minimum of 3-5 years experience as a manager in an operational environment; supervisory or management experience in the security industry an asset.
Remains calm under pressure and takes control of incidents
Must have strong leadership, social interaction, and organizational skills; proven ability to build and maintain strong working relationships
Possess strong knowledge of security procedures, scheduling, and managing people within a security service environment
Must work well under strict timelines and possess the ability to manage multiple simultaneous priorities
Fluent in English
Strong Communication skills
Competency/Knowledge of MS Office suite especially MS Word and Excel.
Extended health and Dental benefits
Schedule:
8-hour shift
Day shift
Monday to Friday
**We thank all applicants for their interest however only those selected for an interview will be contacted.
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