Scrum Master - Toronto, Canada - CT Corporation

CT Corporation

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What you'll do

The SRE Scrum Master role assists in the planning, monitoring, and managing the day-to-day operations and delivery aspects of the Supply Chain SRE team.

The role assists in managing team productivity and works to ensure the optimal health of the Supply Chain platforms by driving and prioritizing the delivery of resilient IT systems.

This role is also an active participant in all aspects of Site Reliability Engineering, including technical vision, telemetry and observation decisions, automation strategy, solution delivery, and incident and problem management.

The Scrum Master reports to the Manager, Supply Chain Tech Dlvr.

Setup and manage the SRE Operations Intake Process
Help to create and prioritize SRE Backlog. Ensure OKRs & defined roadmap are being prioritized appropriately. Track all backlog items until delivery
Advises, coaches, and leads Agile teams on Agile values, practices, and processes and ensures that the Agile team is fully functional, productive, and focused on the sprint goal
Lead all scrum ceremonies and events including daily standups, backlog grooming, sprint planning, retrospectives, and sprint reviews
Introduce, lead, & coach agile best practices such as sprint planning, Kanban, burndown, & Scrum
Communicate and provide timely status and operational reports to Sr. Leadership
Oversee and report on deliverables; help to define assignments against schedules and milestones
Contribute to knowledge management for all agile & scrumrelated processes. Documentation is thorough and uptodate
Collaborate with admins and L3 developers to prioritize problem root cause analysis and fixes based on incident and error analysis to achieve highly reliable infrastructure, systems, and integrations
Conduct Post-Incident Reviews to identify what's working and what's not, document findings and work with various teams to implement the learnings
Document all changes following controls, procedures, and documentation standards and raises issues and concerns with recommendations for followup action
Identifies dependencies with other teams and determines how to manage those dependencies without impacting the progress of the team.

What you bring

3+ years of relevant work experience in project delivery with agile teams
Agile practices including Scrum/Kanban, ceremonies (standups, backlog refinement, spring planning)
Certified Scrum Practitioner (CSM) or Certified Scrum Coach (CSC) or equivalent formal education in Agile
Experience with Collaboration & Change Management tools: Jira, Confluence, ServiceNow, / MS Visio
Experience in an DevOps or operations environment
Previous experience working in an SRE environment which includes, telemetry, CI/CD, & platform automation.
Experience with monitoring, logging & telemetry tools like New Relic, Sumologic, Grafana, Azure Monitor
Brings a highenergy and passionate outlook to the job and can influence those around them

We are looking for high performing assertive individuals who have:

Excellent Communication skills
Able to propagate information promptly, clearly, and unambiguously
Strong Team Leadershipexperienced in assessing and driving necessary actions to improve
Change Management experience

- ability to be an agent of change and work with resistors while maintaining performance

Ability to develop and foster teamwork and facilitate team dynamics
Problemsolving, organizational, and analytical skills, with the ability to coach and mentor all roles on a Scrum team
Ability to scale thinking and analysis from strategic to detail and vice versa
Conflict resolution and effective mediation and influencing skills
The confidence to be the voice of authoritynot afraid to do what is best for the team
Always questions the status quo and looks for ways to work more effectively
The knowledge of Retail Business/Technology is an asset

We value flexibility.

We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes.

Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

LI-GS1

À propos de nous
La Société Canadian Tire Limitée (Société) est l'une des entreprises les plus admirées et les plus respectées au Canada.

Nous disposons de plus de 90 marques détenues, 1 700 détaillants, des services financiers, des capacités exemplaires en matière de commerce électronique et des stratégies de marchandisage passionnantes à la fine pointe du marché.

Nous avons de grands rêves et nous travaillons ensemble pour innover de manière ciblée pour nos clients à tous les niveaux de nos activités, en investissant dans de nouvelles technologies et de nouveaux produits et en redoublant de talent pour faire avancer l'entreprise.

Nous offrons des salaires concurrentiels aux employés de la Société Canadian Tire, ainsi que des rabais en magasin,