Improvement Consultant - British Columbia, Canada - Interior Health Authority

Interior Health Authority

Verified Company

British Columbia, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our Quality and Patient Safety team is seeking a temporary Improvement Consultant to join their team.

This exciting opportunity is set to run until May 31, 2023 and the worksite location is flexible anywhere within our beautiful Interior Health region.

About the role:

As an integral member of the Interior Health Quality and Patient Safety program, the Improvement Consultant collaborates with health care leaders, managers, and physicians to provide leadership and expertise in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction to produce measurable outcome results.

This includes (but is not limited to):

Building capacity through provision of education and training of quality methodology such as lean improvement and lean management, quality system development, monitoring, and analysis of key performance indicators in alignment with other levels of reporting in Interior Health.
Support the ongoing development and implementation of best practices related to improving quality across IH.
Participation in serious incident reviews and providing reports and supporting recommendations for action arising out of incident investigation

Some key duties:

Provides leadership and expertise to promote and support a culture of continuous quality improvement.
Facilitates the integration of quality improvement initiatives that can be monitored and measured using reliable data, and aligns and integrates improvement efforts with IHA quality service teams, programs, and networks. Identifies and assesses sitebased quality improvement needs related to the integration of quality improvement methodology, evidence based systems, and tools within everyday work processes.
Collaborates with organizational leaders, physicians, and staff to provide leadership and quality management expertise to local community teams in the planning, implementation, and evaluation of quality initiatives designed to improve patientcentred care, service utilization, patient safety, and risk reduction. Contributes to the development and review of policies and guidelines related to patient safety and the quality of care. Provides expert advice to leaders, as needed.
Performs a leadership role in the integration of accreditation principles and standards with local initiatives. Coaches and facilitates teams participating in Interior Health programs, networks, and services in accreditation selfassessment, planning, and survey preparation and followup. Completes assessment of QI processes, ensures that standards are in place, and advises on changes required (e.g. compliance with Accreditation Canada Standards).
Applies knowledge in Lean process improvement thinking and methodologies to execute process improvement initiatives in a wide variety of clinical and corporate settings in alignment with Interior Health's transformational plan and organizational goals. Develops and monitors assigned Lean initiative areas including the supporting of monitoring performance, planning and adjusting operations deliverables to meet projections and annual targets, and preparing summaries for fiscal reporting.
Performs other related duties as assigned.

Honouring Interior Health's commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).

Education, Training, and Experience

Master's degree in a health related field, and educational preparation in quality improvement and patient safety
Three to five years progressive leadership experience
Two to five years recent clinical experience in health care services and/or experience in data management
Or an equivalent combination of education, training and experience.
Knowledge and experience in supporting/leading Quality Improvement, Lean and Kaizen activities and with demonstrated experience and ability to lead a variety of Kaizen events including full improvement workshops, and other improvement initiatives).

Skills and Abilities

Ability to communicate effectively, both verbally and in writing
Ability to establish and maintain good working relationships with others and manage conflict effectively to successfully coordinate the work. Strong work and professional ethics.
Demonstrated knowledge of quality improvement principles, methods, and tools
Demonstrated leadership skills
Demonstrated ability to communicate effectively with others at all levels of the organization
Demonstrated skills in facilitation, presentation, coaching and teaching skills
Demonstrated ability to bring together multiple stakeholders and effectively manage diverse and sometimes competing interests.
Familiar with quality improvement methods, too