- Provide administrative and secretarial support to the clinicians in the Youth Psychiatry Program.
- Providing administrative and secretarial support to the Clinical and Administrative Directors of the Youth Psychiatry Program
- Schedule appointments, using electronic scheduling system.
- Provide reception services answering and redirecting calls and/or inquiries.
- Receive visit check-ins and registrations.
- Perform general office duties such as filing, photocopying, sending faxes and ordering office supplies.
- Use network technology efficiently (electronic file management, data base management, email, appointment scheduling, registration, chart closing, chart ordering, etc).
- Transcription of handwritten material or dictated clinical reports, letters, etc.
- Create and maintain effective procedures to support service activities (statistics tracking, consultations,
- Prepare necessary paperwork (eg PAFs, requisitions) to support staffing and personnel functions for selected program staff.
- Co-ordinate and assist in arranging for relief for secretarial positions in Program. Provide back up for other Program secretaries as needed.
- Order and receive material supplies including completion of paperwork.
- Preparation of accounts reimbursement and funds request forms.
- Tracking and reconciliation of credit card purchases.
- Tracking and reconciliation of petty cash.
- Tracking and reconciliation of Volunteer funds.
- Complete monthly Hand Hygiene Audit for Youth Inpatient Unit.
- Coordination of medical students coming into the Youth Program.
- Maintain schedule and keys for Youth Van.
- Coordinate and schedule all patient OTN appointments.
- Organize special events and activities, including use of video conferencing (OTN) and teleconferencing
- Schedule all room booking requirements for the program through the centralized room booking system.
- Provide support in hospital and program committees which includes taking and preparing minutes.
- Ensure effective communication throughout the program by distributing information appropriately.
- Maintain up to date knowledge of the programs and responds to client and public enquiries.
- Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of the Royal.
- Support Clinical and Administrative Directors
- Ensure a work environment that is conducive to the Royal's Harassment-Free Workplace policy.
- Other duties as assigned. Qualifications:
- Completion of OSSD or equivalent.
- Office Administration or equivalent College certification and/or diploma OR relevant combination of education, training and experience (minimum experience two years full-time secretarial or clerical experience in a medical environment).
- Typing speed - 45 net words per minute minimum.
- Excellent communication, organization, problem solving, and customer relation skills, with the ability to relate to persons with mental illness.
- Excellent time management skills with the ability to prioritize and meet firm deadlines.
- High level of initiative, judgment and adaptability.
- Commitment to continuous learning and quality improvement.
- Ability to be proactive in task planning.
- Mature and professional demeanor with solid communication and interpersonal skills.
- Ability to work with multiple interruptions, manage competing priorities.
- Ability to function as a member of a team and work cooperatively with other team members.
- Proficiency with latest versions of Windows, Microsoft Word & Excel, Internet Explorer, Outlook, Meditech, EpiCare and standard office equipment (fax, photocopier
- Bilingual (French/English) is mandatory.English level A- is mandatory in oral expression/comprehension, reading comprehension and written expression.French level A- is mandatory in oral expression and oral comprehension. Salary Range: 30.07 to 32.66 per hour
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Secretary III - Ottawa, Canada - The Royal Mental Health Centre
Description
Duties
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