Disability Management Specialist - Toronto, Canada - Toronto Transit Commission

Toronto Transit Commission

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB INFORMATION

Requisition ID: 7985

Number of Vacancies: 1

Department:
Human Resources Occ. Health & Claims Mgmt

Salary Information:
$80, $100,245.60

Pay Scale Group: 08SA (CAN/S/J/08SA)

Employment Type:
Regular

Weekly Hours: 35

Off Days:
Saturdays & Sundays

Shift:
Day

Posted On:
July 12, 2023

Last Day to Apply:
July 18, 2023

Reports to:
Manager, Short-Term Disability

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA.

Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.

The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.

"

General Accountability:

Administers, implements, monitors and maintains the disability management programs. This involves case management, facilitation of return to work, short term disability (STD) benefit administration, and liaising with third party providers, employees, union representatives and work location management. The role provides guidance on occupational and nonoccupational injury or illness policies and programs.

Key Job Functions:

Perform medical and case management activities in compliance with Occupational Health and Safety legislation, WSIB legislation and related TTC programs and policies.
Manage complex disability, return to work, and/or accommodation cases
Obtain and review objective medical information to support claim adjudication process
Review and confirm return to work clearances including medication review to ensure compliance with company policy on medication usage in the context of job safety and junction
Address return to work barriers, coordinate services to assist with the employee rehabilitation and develop, implement and monitor return to work plans.
Preparation of case management action plans, permanent medical restriction (PMR) approvals, medical consultant reviews, and complex case file reviews
Work with various stakeholders to schedule, plan, implement, and track progress of return to work plan.
Review and audit benefits data to ensure billing correct, determine trends in benefit plan administration, and report on related data.
Establish and maintain working relationships with various stakeholders in order to cooperate on matters of mutual concern.
Proactive monitoring and management of cases and return to work plans including and addressing issues in a timely manner
Prepare for and facilitate assessments as covered under the Collective Bargaining Agreement or other policies as required.
Provide assistance and support in the development and implementation of projects, initiatives including but not limited to sharing resources, knowledge, or expertise with others.
Keep accurate records, systems, processes, reports, and other documentation stored and updated in accordance with relevant policies or standards.
Demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.
Participate in the TTC Customer Service Ambassador Program.

Skills:

Maintain documentation and historical records
Plan and organize activities / projects to meet section and organizational goals
Manage human resources
Communicate in a variety of mediums
Education and Experience:
Completion of a post
secondary college diploma or university degree in a related discipline (Human Resources, Health Care, Rehabilitation) or a combination of education, training and experience deemed to be equivalent.
Several years of related work experience in disability/absence management and/or rehabilitation, return to work planning, attendance support and WSIB case management.
Certification as a Certified Disability Management Professional (CDMP) or a Certified Return to Work Coordinator (CRTWC) through the National Institute of Disability Management, or equivalent is an asset.

Additional Requirements:

Sound knowledge of disability management practices and policies.
Thorough working knowledge and understanding of relevant standards and acts including Occupational Health and Safety Act, Workplace Safety and Insurance Act, Employment Standards Act, Human Rights Code and related legislation; and knowledge and understanding of privacy and confidentiality provisions with respect to personal health informa