Community Assistant- Parkside Student Residence - Toronto, Canada - American Campus Communities

American Campus Communities

Verified Company

Toronto, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Maintain Community Standards and Safety

Understand, support, abide by, and enforce the community lease policies while providing unparalleled customer service and respect for residents
Understand and abide by all Canadian Campus Communities policies and procedures
Be familiar with the general maintenance policies and procedures and be available to assist in after hours maintenance emergencies
Assist in keeping the community clean by surveying common areas regularly and reporting any concerns and/or helping with the clean up when necessary
Report any life safety hazard or maintenance concern encountered while on or off duty
Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources
Document behaviors of residents that violate the law or the CCC lease agreement, and take appropriate action to stop the behavior

Perform Administrative Tasks

Work a structured administrative shift at the reception/leasing office each week, as determined by your supervisor.
Assist the management staff in the marketing and leasing efforts to maximize the community's occupancy
Work assigned "Community/Resident Assistant On-Call" shifts, which may include weekdays, weekends, and/or holidays
Participate fully in the preparation and administration of Move In and Move Out
Complete room/apartment inventories, key checks and common area inventories
Complete and submit required reports
Distribute materials and messages from or approved by the GM
Facilitate the administration of the Community Service Survey
Accurately conduct student census as needed

Be a Team Player

Model and encourage a "whatever it takes" attitude among staff
Participate in all staff training and orientation
Act as a liaison between the maintenance, marketing, and business office staff and residents
Attend, and constructively contribute to, all weekly staff meetings and any special/emergency meetings
Participate in recruitment, selection, and training of all new staff members as requested by the GM
Maintain a professional attitude and manner in your work relationships

Develop a Sense of Community

Serve on one (or more where appropriate) of the CA/RA Committees
Develop a sense among the residents and staff that the community is "the place to be"
Contribute to the community newsletter
Become acquainted with and available to each student in the assigned area
Facilitate area meetings for general communication, sharing information, or generating enthusiasm for participation in community events
Encourage residents to attend and /or participate in community and university sponsored events
Know the appropriate offices and resources for student referrals
Encourage the respect and appreciation of individual differences
Mediate conflict and help residents to create a respectful living community
Plan, attend, document and evaluate community wide social, recreational, and educational events
Decorate assigned area with inclusive and welcoming material

Canadian Campus Communities Culture Commitments

Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership, and embraced by all.
The core of Canadian Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
Serve as an Canadian Campus representative and liaison in all interactions.
Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Education & Expectations

Education/Experience:

Graduate, Bachelor's, or Associates degree or diploma in progress from an accredited college or university.
Maintain a minimum GPA and class load as determined by the property management guidelines.

Scheduling:

Available to work regularly assigned office and oncall shifts weekdays and weekends based on academic schedule availability.
Periodically work events that may occur in the evenings and/or on weekends.

About American Campus Communities

American Campus Communities is the nation's largest developer, owner and manager of high-quality student housing communities.

Whether we're creating a new development, upgrading an acquired community, or partnering with a university to develop or manage on-campus housing, our goal is the same: deliver the best possible experience for students - at every price point.

And it's not just about great livin