Server/waiter - Vancouver, Canada - Wedgewood Hotel & Spa
Description
Welcome to the Wedgewood Hotel and Spa, a _
Relais_ & _
Châteaux _
property
Located on the corner of Hornby and Robson Street, in the very heart of Vancouver's most popular shopping, entertainment and financial district, the Wedgewood Hotel & Spa, member of the _Relais_ & _Châteaux _collection, is an 83-room, luxury boutique property, appointed with European stylish rooms & suites, meeting spaces with the latest trending technology and the award-winning Bacchus fine-dining restaurant.
Are you ready to take the next step in your hospitality career?
We are currently recruiting for a self-motivated
Lounge Server eager to join our team of elite hospitality professionals who redefine luxury service and guest experience on a daily basis.
Awards and achievements:
TripAdvisor 2023 Travelers' Choice Best of the Best - Top 3 Luxury Hotel in Canadae
Michelin Guide Recommended Restaurant Bacchus Restaurant & Lounge
Condé Nast Traveller Readers Choice Awards - 10 Best Hotel in Canada 2023
We offer competitive wages, staff discounts and inclusive benefits (for full-time employees).
Job Requirements:
- Excellent
Food & Beverage knowledge
-
Upselling and Promotion:
Utilize suggestive selling techniques to promote featured items, specialty cocktails, and seasonal offerings, maximizing revenue opportunities while enhancing guest satisfaction.
Wine training is an asset:
-
Attention to Detail:
Maintain a keen eye for detail in all aspects of service, including table setup, presentation, and cleanliness of the lounge area.
-Team Collaboration:
Work collaboratively with kitchen staff, bartenders, and other service team members to ensure seamless coordination and delivery of service.
-Problem Resolution:
Handle guest concerns and complaints with professionalism and efficiency, seeking immediate resolution to ensure guest satisfaction.
-
Beverage Preparation:
Prepare and serve beverages according to established recipes and standards, maintaining consistency and quality with each creation.
-
Compliance:
Adhere to all relevant food safety, alcohol service, and sanitation regulations, ensuring a safe and compliant work environment.
-
Upscale Ambiance Maintenance:
Assist in maintaining the ambiance and atmosphere of the lounge, including lighting, music, and décor, to uphold the luxury dining experience.
Expectations:
- Fully flexible schedule (Weekdays, Weekends & Evening Shifts)
- Eager to learn
- Maintain a professional appearance
Job Types:
Full-time, Permanent
Pay:
$16.75 per hour
Benefits:
- Company events
- Company pension
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Supplemental pay types:
- Tips
Experience:
- serving: 2 years (required)
- Hotel: 1 year (preferred)
Licence/Certification:
- Smart Serve, SIR or equivalent (required)
Work Location:
In person
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