Field Operations Supervisor New Installation - City of Moncton - thyssenkrupp Elevator

Description

• Direct and coordinate the field workforce and support staff for both new installation and modernization projects.
• Plan and assign work based on project timelines and priorities; ensure compliance with contractual obligations and quality standards.
• Ensure all safety procedures are followed in accordance with company policy and provincial legislation (Health & Safety Act).
• Investigate incidents, near misses, and ensure preventive actions are implemented.
• Conduct weekly job box talks and monitor on-site performance.
• Oversee project execution and provide technical support as needed.
• Liaise with property managers, general contractors, consultants, and customers to maintain positive relationships and ensure satisfaction.
• Monitor job progress, address issues proactively, and ensure timely project completion.
• Participate in recruitment, onboarding, and training of field personnel.
• Support union-related matters, administer policies, and foster strong labor relations.
• Maintain proper utilization of manpower, tools, and materials across NI and MOD projects.
• Provide input and feedback for project improvement and process optimization.
• Keep up to date with evolving elevator technologies and modernization techniques.
• Take ownership of issues, provide solutions, and ensure exceptional customer service.