Service Dispatcher - Sherwood, Canada - Superior Forklift

Superior Forklift

Verified Company

Sherwood, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Service Dispatcher
Do you view limits and barriers as an opportunity?

The Opportunity

You are the first and last point of contact for all of our service customers, gathering and assessing their needs and managing the repair process on their equipment.

You will succeed in achieving 100% customer satisfaction through developing strong customer relationships and providing innovative solutions.

This position provides work life balance, a competitive salary, strong benefits package, and opportunities for career growth and development.

Duties include, but are not limited to the following:

Coordinate with customers, technicians, and appropriate vendors to ensure that all jobs are on schedule and within budget
Promote valueadded work that will improve customer's overall satisfaction
Prioritize multiple competing requests while maintaining a high level of service
Related experience in a dispatch customer service role is a plus, and/or experience in general customer service and administrative fields is required
Postsecondary education in a related field is an asset
Strong computer skills, especially in Microsoft Suite (Outlook, Word, Excel)

About Us
Superior Forklift is one of the fastest growing materials handling equipment dealers in Manitoba and Saskatchewan.

We offer new and used equipment sales, short and long-term rentals, emergency and preventative maintenance, operator training, and parts support.

Does Your Career Need A Lift?
IND1

Salary:
$50,000.00-$60,000.00 per year

Benefits: