Appointment Coordinator - Oakville, Canada - Kennedy Ford

Kennedy Ford
Kennedy Ford
Verified Company
Oakville, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Kennedy Ford
Oakville is a family run and owned dealership looking to add an
Appointment Coordinator to our team.


As a key member of our Service Team you will be responsible for answering all inbound calls for our onsite Service Department while providing the highest levels of customer service.

An outgoing positive attitude is key for success in this role. Dealership experience is an asset.

Responsibilities of this role will include:

  • Scheduling service appointments for client's vehicles in a courteous and efficient manner
  • Updating customer details as required.
  • Identifying and escalating priority issues
  • Service Followup calls
  • Reaching out to clients to book services coming due
  • Appointment reminders
  • General reception duties
  • Assisting Service Advisors with writing up and cashing out
  • Monday to Friday, rotating shifts 7:30 4:30 or 9:00 6:00 pm. Must be able to work every second Saturday (will get following Friday off)
  • Kennedy Ford is committed to providing accessible employment practices that are in compliance with the AODA
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$17 - $18 per hour.

We thank all applicants but only those chosen for interview will be contacted. No phone calls please.

All applicants will be kept confidential.

Job Types:
Full-time, Permanent


Salary:
$17.00-$18.00 per hour


Benefits:


  • Dental care
  • Extended health care
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Oakville, ON: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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