Team Leader - Mississauga, Canada - Trillium Health Partners

Trillium Health Partners

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

Position:
Team Leader (Supervisor), Customer Support and Transportation

Status:
Permanent Full Time***
Department:Patient Support Services

Posted Date:
April 18th, May 2nd, 2023

Salary Band:
$64,050 - $92,050 _(salary band placement commensurate with experience)_

***A New Kind of Health Care for a Healthier Community. That's our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.

If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety consider joining our Better Together team

Team Leader (Supervisor) Customer Support and Transportation will work closely with the Manager Corporate Service Customer Support and Transportation.

The Team leader will manage all aspects of Transport, Linen, Laundry, Mail, Waste departments using strong customer relations and leadership capabilities to make quick decisions and problem solve to achieve highest quality customer experience while ensuring compliance with quality standards.

The team leader will be responsible for daily operations of the team.

Position Summary:

Manage the delivery of Transportation (Portering, Linen, Waste and Mail) needs across the organization
Recruits, coaches, mentors, evaluates and manages the performance and development of staff
Ensure work is assigned and tasks are prioritized
Manages the auditing and upgrades of the hospital linen
Demonstrates and role models a positive attitude and encourages a strong team approach at all times
Staff development and facilitation of daily and ongoing activities ensuring effective use of resources
Networks with other Hospitals/Health Care Agencies to promote and develop leading edge initiatives
Provides expert knowledge and advice to, and assists the Transport/Service Teams on best practice development and other goals/ initiatives
Identifies and resolves issues, troubleshoots operational problems and front line staff issues
Leads and participates in projects
Ensures that all work is carried out in accordance with applicable codes, regulations, policies, standards and guidelines
Participates in the HR Workforce planning process, including selection, supervision and training of staff
Develops positive functional partnerships with client departments to ensure their needs are satisfactorily met; liaises with staff, stakeholders and administrators in developing, planning, implementing and monitoring quality improvement initiatives
Develops, manages and monitors relevant budgets

Key Qualifications:

Community College Diploma and/or equivalent combination of education and hospital experience in a unionized environment. Healthcare departmental management certificate is a definite asset.
Experience and knowledge of Waste Audits and Waste Regulations
Supervisory and/or leadership experience in Transport, Linen, Laundry and Waste regulations
Good working knowledge of digital and transport software, i.e. MS Windows and Meditech are required
Strong customer service, communications and interpersonal skills. Combined with good analytical, problem solving and financial management skills required
Must to able to organize and prioritize work and handle multiple tasks in a fastpaced and customer service orientated environment

To pursue this career opportunity, please visit our website:

Notes to applicants:
_ _

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital._
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required._
Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act._
As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act._