Representative Retail Sales - Red Deer, Canada - Purolator

Purolator

Verified Company

Red Deer, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Date:12/03/2024**:

Posting Number: 64122**
Hours of Work:Monday to Friday, 14:00-19:00, 25 hours per week**
Job Code: 254**
Location: Red Deer**
Bargaining Unit: Yes**
Wage: $24.84:

_ _It's not a package. It's a promise.**:

As Canada's leading integrated freight, package, and logistics provider, we've been helping promises get where they need to be for more than 60 years.

How does the magic happen?
The journey starts with you.

The places we go, the elements we brave, the promises we deliver -
it's all possible because of our people.

So, whether you're looking to build new skills, make an impact in your community, or inspire your team,
we go there for you too.

Description:

Customer Service Orientation

Serving our customers in the most efficient and courteous manner on the telephone and in person Upselling and cross selling Corporate Products and Services
Handling customer complaints and inquiries Problem Solving
Working to resolve problem shipments
Working to resolve equipment and technology challenges
Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
Relationship Building
Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
Building a positive relationship with customers
Building a positive relationship with key contacts
Vendors, building tenants, etc.
Technology Assisting customers with shipping details and account challenges
Loading, scanning, logging and calling resolution freight
Cash reconciliation including deposits, key control
Communication

Responsibilities:

Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner
Personal Responsibility and Accountability
Compliance to all Corporate Polices and Procedures (including uniforms)
Adhering to all Safety Standards
Being on time/attendance
Living the Purolator Values
Representing the Purolator Values to Customers and key partners and, other duties as assigned by management
Key Areas of Focus
Customer service orientation Ability to problem solve
Excellent in relationship building Experience and adaptation to using technology
Excellent communication skills
Takes personal responsibility and accountability for actions and situations
312 Months Customer Service Experience preferred
312 Months Retail Experience preferred
312 Months using technology/ POS system Experience preferred
Ability to lift 70lbs.

/stand for 3 hour intervals Professional communication skills:
oral communication (telephone and in person)

Written communication; and listening skills
Proven track record of personal responsibility and accountability

- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an asset

Experience working in an environment with safety standards an asset"

Additional Resposibilities:

Education:

Experience:

Skills:

POSTING DETAILS

Location:070 - Red Deer

Working Conditions:
Retail Center Environment

Posting Number: 64122

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs._

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.