Tech Support - Halifax, Canada - epsilonsolutions
Description
Position:
Tech Support - L-2
Location:
Halifax (NS, Canada) - 100% ONSITE
Duration: 6+ Months
Job Description:
Key Responsibilities
*Provide IT expertise
*Ensure all technologies are running correctly
*Run remote/mobile sales
*Attend auction leadership meetings and provide advice and guidance
*Design/Oversee/Implement Innovative Technology Solutions
*Provide assistance to Field Engineering team
*Produce reports for Field Management
*Excellent Customer Service
Essential Knowledge, Experience & Qualifications
*Working experience in Series/AS400 support
*Working experience in wireless (Mobile, WiFi, WAP)
*Working experience in network
*Working experience in audio/visual
*Working experience in Project Management
*Experience communicating with stakeholders
Required:
*BS/BA degree in related discipline OR equivalent work experience
- 3 years of working experience
*Working experience working with incident, problem, and change management,
*Working experience in an ITIL-based environment
*Working experience as a participant in a change management process
*Working experience of Microsoft Office products
*Technical certification.
*Willingness to travel up to 25%.
*Ability to walk, stand, squat, kneel and climb to perform essential job duties required to troubleshoot, repair, and maintain technology equipment
*Excellent customer service skills required. The ability to meet SLAs and update customer with progress.
Thanks
Veeri Kamboj
Cell:
Job Type:
Fixed term contract
Contract length: 06 months
Salary:
$25,000.00-$30,000.00 per hour
Benefits:
- Dental care
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Language:
- English (preferred)
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