Night Auditor, Overnights - Toronto, Canada - The Broadview Hotel

The Broadview Hotel

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Night Auditor, Overnights (Front Desk Operations)

The Role at a Glance:
This position plays a key role within our hotels.

The Night Auditor is Responsible for overseeing the front desk operations on the overnight shift - hours are typically 11pm - 7am.

Our overnight auditor is responsible for greeting and assisting guests and processing check-in/out transactions and ensuring the end-of-day procedures are completed.

Must be able to work independently and have strong problem-resolution skills.

Your Day To Day Duties

Welcome and register guests expeditiously provide information to guests as needed.
Be the hotel's brand ambassador on arrival and offer a fond farewell on departure.
Provide excellent guest services assisting guests with their needs or resolving issues.
Be knowledgeable in all hotel emergency procedures.
Comply with all Archive standards, policies and procedures at all times.
Other tasks and responsibilities as assigned by management.

You have:

Excellent customer service and computer skills
Ability to work a flexible schedule along with Overnight Shifts
Must be able to work Saturdays, Sundays and Holidays
Must be detailoriented and able to work independantly
Must have 12 years night auditor or accounting experience or front desk agent experience
Experience with Maestro, ProfitSage, Zingle, and Outlook preferred.

Special Requirements and Certifications:

Flexibility as long hours are sometimes required.
Ability to stand/walk during entire shift.
Able to lift up to 25lbs.

Inclusivity:
Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.

INDSJ