Customer Service Representative - Hamilton, Canada - Instrumentation Dynatherm Inc.
Instrumentation Dynatherm Inc.
Hamilton, Canada
Verified Company
3 weeks ago
Description
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Update customers with delivery information
- Provide customers quotes
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Comfortable using computers.
- Microsoft Office
Job Types:
Full-time, Part-time
Salary:
$18.50-$33.19 per hour
Benefits:
- Extended health care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Work Location:
On the road