Senior Manager, Information Technology - Ottawa, ON KN N

Posting Reason: · New Position · Job Type: · Employee · Anticipated Duration in Months (for contracts and temporary assignments): · N/A · Job Family: · IT Infrastructure and Systems · # of Open Positions: · 1 · Faculty/Service - Department: · Solutions Architect - IT Solutions · ...

Job description

Posting Reason:

New Position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

N/A

Job Family:

IT Infrastructure and Systems

# of Open Positions:

1

Faculty/Service - Department:

Solutions Architect - IT Solutions

Campus:

Main Campus

Union Affiliation:

N/A

Date Posted (YYYY/MM/DD):

2026/02/20

Applications must be received BEFORE (YYYY/MM/DD):

2026/03/03

Hours per week:

35

Salary Grade:

Non-Union Grade NM2

Salary Range:

$115, $144,726.00About Information Technology:

Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.

In a nutshell: working here is challenging and rewarding. It'll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.

Position Purpose

Reporting to the Senior Director, IT Solutions, the incumbent manages a team of IT professionals engaged in the development, maintenance and support of IT solutions. May be responsible for one large application or for a group of smaller applications. Is responsible for highly valued IT assets on which the University's business operations are almost completely dependent.

In this role, your responsibilities will include:

• Business Case Preparation: Collaborates with client managers to identify new business needs and other opportunities for technology to be applied to solve business problems, increase administrative efficiency and lower administrative costs, and improve services. Evaluates the technical, economic, and operational feasibility of different approaches to solving business problems. Develops project proposals.
• Human Resource Management: Manages a team of IT professionals involved in multiple IT development projects and support activities. Provides direction to staff regarding project planning and management, development methods, design alternatives, and technical options. Fosters a positive work environment and teamwork. Recruits/discharges staff, evaluates their performance, ensures adequate personal and professional development, identifies development needs and recommends appropriate training strategies.
• IT Solutions Development: Direct all aspects of systems analysis and design, programming and debugging, quality assurance testing, technical and user documentation, and system implementation. Evaluates or oversees the evaluation of "buy" and "build" approaches to meet business requirements. Develops requests for information and/or requests for proposals to solicit commercial software alternatives, and conducts detailed functional and technical evaluations of commercial software products. Chooses the appropriate design architectures for University applications.
• Methods, Tools, Techniques, and Standards: Stays abreast of new technology, work methods, and techniques associated with all aspects of computing. Proactively researches technologies and tools that are of potential interest to the University; conducts formal evaluations of new products and builds business cases for the acquisition of new tools where appropriate. Defines or participates in the definition of the methodology and standards for systems development. Implements mechanisms to ensure that staff understands and follows the methodology and standards.

What you will bring:

• University degree in Computer Science, Management Information Systems (MIS) or related field or an equivalent combination of education and experience.
• Minimum 10 years of experience in a complex and diverse IT environment demonstrating experience in project planning and management, risk analysis and IT resources management.
• Knowledge of the University's information technology policies, procedures and standards.
• Experience working with various software development methodologies, tools, and techniques (systems analysis, data modelling, database design, system design, programming, quality assurance, documentation, change and problem management, etc.).
• Experience using software metrics; formal estimation methods, defect measurement, etc.
• Experience managing a team of IT professionals.
• Analytical and problem-solving skills.
• Negotiating, interpersonal and communication skills.
• Bilingualism – French and English (spoken and written).

LI-Hybrid #LI-DP1

Key Competencies at uOttawa:

Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.