Operations Support Coordinator - Montréal, Canada - Metro Supply Chain

Metro Supply Chain

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations.

We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive.

Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Shift:
Sunday to Thursday 7:00AM to 3:30PM

The Operations Support Coordinator carries out activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner.

Other responsibilities include phone duties, greeting visitors, scheduling, and other clerical duties as directed by the immediate supervisor.

MAJOR DUTIES AND RESPONSIBILITIES

Schedule appointments with the various carriers and complete the related documentation
Prepare, assign and distribute orders for the day to users/operators
Ensure productivity control of operations and communicate issues to the supervisor
Provide proof of shipments to the customer when required
Maintain a good working relationship with the client by responding to all their requests in a courteous and efficient manner
Prepare various reports for the management team
Control all documents associated with orders, from receipt to shipment
Participate in the implementation of work procedures developed jointly with the operations, transportation and customer service teams
Assume responsibility for orders to be completed, as prioritized by the customer in ensuring that the daily workload is well executed
Train staff on procedures, policies and special projects.
Promote a clean, safe and positive work environment
Other tasks as required

EDUCATION:

Completion of secondary school or college or equivalent materials management, logistics, business administration, or transport work experience.

EXPERIENCE:

A minimum of 1 year of experience

CORE COMPETENCIES:

Proven working knowledge of warehousing, transportation, logistics and planning systems
Familiarity with computer system hardware and software
Exceptional data entry skills required.
Demonstrated strong interpersonal, verbal and written communication skills
Ability to work effectively in a diverse work group.
Must work day to day with little or no supervision.
Excellent communication skills both in English and in French

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family's wellbeing
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.