Digital Strategist - Toronto, Canada - Thrillworks, Inc.

Description

For 22 years, Thrillworks has built lasting relationships with some of the world's most respected organizations—discovering and realizing the full potential of human-centric, technology-driven products, from web and mobile apps to microservices and websites.

Our approach emphasizes cross-disciplinary collaboration and obsessive, value-based prioritization, designed to expose and exploit only the most valuable digital opportunities.

We turn ideas into experiences and experiences into marketable products that provide customer value and business impact.

Motivated by the thrill of the challenge, you tackle a variety of problems and keep up with evolving complexities of digital human behaviours.

Through inspired storytelling you compel the multi-disciplinary teams to rethink assumptions and push the boundaries of creative ideation to create unique category challenging digital propositions.

You have demonstrated skills facilitating workshops, communicating your perspective and securing client buy-in at all seniority levels.

Your outputs are informative and succinct with first-hand experience in creating digital experiences and activation strategies, mapping ecosystems, frameworks, and clear articulation of qualitative and quantitative research findings.

What will this role do?:

• Create bold strategies that solve for customer needs that consider market trends, while balancing business needs and drivers.
• Lead client engagements partnership with the growth team. Work directly with clients and develop the relationship of the trusted advisor.
• Serve as the bridge between the multidisciplinary teams to create experience solutions that are holistic and executable. Gathering the right information to move forward.
• Responsible for the quality of the outcomes and ensuring they map back to the desired business and customer vision.
• Conduct the necessary qualitive and quantitative research to defend strategic direction and recommendations.
• Leverage the appropriate frameworks and approaches to solve the problem at hand market audits, competitive review, workshops, value mapping, etc.
• Synthesize actionable insights based on the disparate information and client collateral provided to build a cohesive story that inspires design and build efforts.
• Identify customer moments of truth and map pain points to opportunities, while prioritizing the key touch points where the brand and customer should connect.
• Design and facilitate engaging client collaboration sessions (brainstorming, workshops, jams) with clear foresight into the expected outcomes and the required activities required to get you there.
• Identify success drivers and indicators for both client and the project teams.
• Create practical product/project roadmaps that consider both short term and longterm initiatives that unlock prioritized value.
• Contribute to new business initiatives, pitches, and proposals.

Must Haves:

• The ability to manage ambiguity as it relates to clients, projects, and other situations.
• 3+ years of creating various digital outputs.
• A proven track record of creative problemsolving
• A perspective that is sought after finding new pathways to problemsolving creatively and repurposing old approaches in novel ways.
• You are in the know you stay on top of the latest trends & behaviours. Differentiate between hype/trend and have a strong POV.
• 1+ years of relevant industry/agency experience working in crossfunctional teams
• You pride yourself in creating esthetically pleasing decks that are succinct and speak to your audience.
• Excellent communication and teambuilding skills.
• Ability to multitask and manage multiple clients and/or projects.

Why join?
At Thrillworks, we are partners in digital acceleration.

In essence, we work together to accelerate the journey toward a competitive advantage for our clients and ourselves by solving the right problems.

Regardless of the department you belong to at Thrillworks, you will have a hand in the vision and realization of innovative ideas and high-quality outputs.

Clarity and autonomy. We want all of our employees to feel involved. That means ensuring everyone knows what we are working on and why; creating space for idea-sharing and creativity, and allowing people to make decisions without the constant need for approval. We are in hyper-growth mode and we hope you are as excited as we are about making an impact through technology with purpose.


Challenges and growth. At Thrillworks, we know our people are our biggest asset, and we do everything we can to make them feel recognized, heard and appreciated. Under the guidance of a supportive and patient manager, you will have the chance to build out your insights, gain exposure internally and externally, and grow your expertise.

With everything we do, these are our guiding values:

Unity:
We are heading in the same direction, acting and working as ONE.


Curiosity:
We are open-minded and hun