Breakfast Attendant - Kingston, Canada - The Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central

The Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central

Verified Company

Kingston, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT US

At The Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central, we help guests feel refreshed and ready to take on the day by caring for them and delivering what they need with a friendly, can-do attitude.

Owned and operated by Diamond Hotels Management Inc.

we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for our Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more

***As aBreakfast Attendant, you are responsible for the overall success of the hotel's breakfast service and ensuring guest satisfaction and product quality standards are met. This is the job where you get to excel as the personal representative of the hotel by giving guests a great impression of excellent service and high standards.

DUTIES & RESPONSIBILITIES

Setup and breakdown continental breakfast items.
Greet and acknowledge guests as they arrive.
Bus and clean tables.
Straighten chairs and properly arrange the furniture.
Maintain the cleanliness of the breakfast area.
Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards.
Make fresh coffee as needed.
Empty trash receptacles.
Thank guests as they depart.
At the close of the complimentary breakfast, bus and clean all tables, clean, and mop the breakfast area, empty the trash receptacles, store, or dispose of all drinks, food items and supplies in accordance with operating standards and health codes.
Clean all equipment and properly store it according to standards.
Respond to guest needs, special requests, and complaints.
Smile, acknowledge and greet guests.

-
The above areas of responsibility are not all inclusive and may be amended from time to time._

QUALIFICATIONS

Completion of secondary school diploma (Grade 12) or equivalent
Minimum 1 year customer service experience
Must be friendly, outgoing, and be a team player
Strong interpersonal skills
Must possess the ability to communicate effectively within a diverse team environment
Ability to work effectively and collaboratively in a multicultural environment with coworkers, managers, and guests
Must be flexible to work early mornings, weekends, and holidays