Bartender-ele - Surrey, Canada - Great Canadian
Description
Position Summary
Under the supervision of the Manager, Food & Beverage, this role serves guests beverages while following rules, regulations, and operational guidelines. Contributes to a safe work environment for all team members.
Works in various areas such as restaurants, buffets, casinos, bars, banquets, theatres, in-room dining, etc.
Ensures adherence to company policies, motivates the team, and fosters a positive work environment.
**Key Accountabilities- Greets guests by name when possible
- Informs guests of daily specials
- Explains beverage preparation
- Takes orders and offers recommendations
- Prepares and serves beverages
- Ensures guest satisfaction and handles issues
- Presents bill and processes payments
- Maintains cleanliness and restocks
- Delivers beverages to rooms, obtains signatures, and clears trays
- Performs opening and closing duties
- Handles cash floats
- Assists other bartenders if needed
- Serves alcoholic beverages responsibly
- Communicates effectively with all departments
- Fosters strong relationships with guests, ownership, and team members
- Ensures compliance with regulations and performs assigned duties
Education and Qualifications
- High School Diploma; Hospitality or hotel education desirable; Bartending certificate a plus
- Minimum 1 year bartending experience
- POS experience
- Serving it Right Certification
- Ability to obtain a Gaming License and meet customer expectations
Work Environment Considerations
- Works in a casino, restaurant, or bar setting; involves standing, walking, and nontraditional hours
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