Director, Product Design - Toronto, ON, Canada - ecobee

    ecobee
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    Description

    Hi, we are ecobee.

    ecobee introduced the world's first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

    In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

    Why we love to do what we do:

    We're helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we're proud of what we've done so far, there's still a lot we can do-and you can be part of it.

    Join our extraordinary team.

    We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We're always looking for curious, talented, and passionate people to join our team.

    Who'll You Be Joining:

    The Product Design team is comprised of a group of system thinkers who have deep empathy for our customers. We ensure that each touchpoint of the customer journey is carefully crafted to provide a useful, usable, and delightful experience; this includes ensuring cohesion across marketing, industrial design and interfaces, voice prompts, mobile apps, and website experiences. We care about the people we work with. This means we trust each other, are generous with feedback, and prioritize data and research over individual opinions.

    As the Director of Product Design, you are a team leader, design advocate, and mentor with a deep understanding of the industry and a strong design sensibility. You will be responsible for managing a group of talented product designers and leading the design process and strategy.

    As a design leader, you will own the design strategy for all of ecobee's products, spanning smart thermostats, smart security, and platform initiatives. You will utilize data-driven insights to experiment with innovative ideas and support the team in refining designs to achieve desired business outcomes. You will also collaborate with Product, Engineering, Industrial Design, and User Experience Research teams to create and optimize a sustainable user experience that attracts and retains long-term engaged users. You will act as a bridge between Design and the Business, consistently advocating for the customers and their experiences in cross-functional settings.

    How You'll Make an Impact:

    • Lead and manage a passionate group of Product Designers. Create an environment that fosters creativity, builds trust and accountability, and keeps the team highly engaged and proud of their work.
    • Own a visionary, long-term experience design strategy across ecobee's products.
    • Lead the design practice. Define and govern best practices for design critiques, team retrospectives, team learning initiatives, management reviews, strategic planning.
    • Partner with engineering and product management to establish ecobee's product strategy and roadmap.
    • Rigorously create and participate in cross-functional rituals; ultimately elevating the design practice and pushing ecobee to reach a new level of product design maturity.
    • Be the Design representative cross-functionally, and with leadership. Demonstrate poise, executive presence, business ownership, and strategic thinking.
    • Shape a culture of innovation across the team through action, presence, and leadership while acting as the catalyst for these changes.
    What You'll Bring to the Table:
    • You have a bachelor's degree in design or equivalent degree or work experience.
    • You have 5+ years of experience working as a product designer or a similar role.
    • You have more than 5 years' experience leading and growing successful design teams.
    • You have proven experience fostering strong relationships with cross-functional agile teams. You can effectively guide designers to communicate and negotiate with other cross-functional members.
    • You advocate using data and evidence in iterative decision making. You can support designers to partner with research to design and run experiments; take findings, iterate, and improve on designs through evaluative and generative research.
    • You have proven yourself as a sophisticated and rigorous operator; establishing rituals, and processes that influence cross-functionally.
    • You have excellent communication, presentation, interpersonal, and negotiation skills for a broad range of audiences including leadership.
    Just so you know: The hired candidate will be required to complete a background check.

    Career growth and development:
    • Active career coaching through regular 1:1s with your manager and leadership
    • A learning budget is provided and actively encouraged to develop new skills or sharpen existing ones.
    • Career growth tracks are offered to ensure that practitioners are placed in positions to grow based on their skills, interests, and career aspirations
    • Frequent learning and development sessions offered by the company as well as by the department to support career growth
    What happens after you apply:

    Application review: It will happen by an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

    Interview Process:
    • Round 1: A 30-minute phone/video call with a member in Talent Acquisition
    • Round 2: A 1 hour interview with the Hiring Manager
    • Round 3: 1 hour interview with 3-4 members of the cross functional team - expect technical, behavioural, and situational questions - one of these will be a call with 2 members of the design team focusing on the UX strategy and problem solving - you will be asked to share one project (or more if you're inclined to) from your portfolio that you believe best demonstrates your ability for the role
    • Round 4: Case Study - For the final interview, you will be given ~1 week to complete, and then present a Case Study. The goal of this round is to see how you think, and what you're like to collaborate with
    With ecobee, you'll have the opportunity to:
    • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
    • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
    • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
    • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
    • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
    • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.
    Are you interested? Let's make it work.

    Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.

    We're committed to inclusion and accommodation.

    ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.

    We're up to incredible things. Come and be part of them.

    Discover our and learn more about

    Ready to join ecobee? .

    Please note, ecobee does not accept unsolicited resumes. #J-18808-Ljbffr