Legal Call Center Customer Service Representative - Vancouver, Canada - Wiebe Wittmann Robertson LLP

Wiebe Wittmann Robertson LLP
Wiebe Wittmann Robertson LLP
Verified Company
Vancouver, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
Looking to get into the legal industry? Don't know where to start and want to get a feel for what it's like? This opportunity may be for you


Responsibilities include:
- answering member calls and taking notes;
- opening files in a web portal;
- dealing with member issues and complaints; and
- communicating with head office.
- be comfortable speaking on the phone;
- have excellent written and oral communication skills;
- be patient and friendly;
- be able to multi-task;
- be detail-oriented and organized;
- be able to solve problems and de-escalate conflicts;
- be able to work well in a team environment and;
- be adept with new computer software.


We offer competitive remuneration based on experience and aptitude, an excellent benefits package including extended health and dental, as well as paid vacations and sick/flex days.


Job Types:
Full-time, Permanent


Salary:
$40,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus pay

Education:


  • Secondary School (preferred)

Experience:

- customer service: 1 year (preferred)
Call Center: 1 year (preferred)


Language:


  • English, fluently (required)

Work Location:
One location
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