Project Manager, Transformation - Toronto, Canada - HSBC

HSBC

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Opening up a world of opportunity.

We're a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.

We're here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.

Wealth and Personal Banking

We help clients to manage, protect and grow their wealth. We offer a range of services from personal banking, mortgages and loans to investment, savings and wealth management products.

Our international network and breadth of expertise enables us to support individuals, families, business owners, investors and entrepreneurs around the world.

About the role:

Project Managers are involved at all stages of the project lifecycle, from change initiation, design and delivery, through to benefits realisation and will support more senior project managers.

This project manager role is located in the RBWM Business Transformation Team of HSBC Bank Canada.

Responsibilities:

Understand RBWM strategic priorities and tie that to the vision and objectives of assigned project(s).
Defining the project approach, building stakeholder buyin around the project plan, commitments and changes.
Managing delivery proactively, balancing scope, schedule, communications, budget and risks, escalate effectively.
Defining resource needs, responsibilities and schedules
Ensure projects have defined business outcomes and benefits supported by measurable KPIs, financial and nonfinancial. Effectively use tollgates to ensure goal alignment.
Adhere to Business Transformation Framework, working within project controls and procedures and follow the established quality assurance processes
Managing relationships with internal and external stakeholders at both the market and group levels.
Reporting progress, issues, dependencies and risks to project leadership and committees (as appropriate) and making recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation
Providing guidance and maintaining a focus on how the project aligns to wider programme objectives. Understand and manage the interplay of projects progressing in parallel to maximize synergy and mitigate risk
Influencing and Challenging Stakeholders to facilitate acceptance and commitment to change.
Embrace Agile, proficient in fastpaced environment where changing business priorities may result in reprioritisation of requirements, scope and time to market. Identify opportunities for continuous improvement in the way of working.
Understanding products, channels and propositions, be well informed of their features and benefits and how HSBC differentiate from competitors. Suggest improvements to improve customer experience.
Effectively engage with customers/stakeholders/colleagues, understand, respond to and anticipate their changing needs and priorities; demonstrating inclusive behaviour, valuing diversity. Communicating openly and honestly and conveying information in simple and understandable ways to build trusting relationships; Working collaboratively within and across boundaries.
Remain effective in a dynamic working environment, balance and prioritise different demands from multiple stakeholders. Grasp complex and incomplete information to make timely decision.
Understand HSBC priorities, research external marketplace innovations and use the information to identify opportunities.

Requirements

University Degree with 5+ years of relevant working experience, professional accreditation/training is desirable.
Knowledge of financial services industry and its regulatory environment, experience leading implementing change in the banking industry.
Exposure to business case development
Strong communication skills both verbal and in writing.
Good knowledge of Business Transformation and experience in Agile way of working an asset.

HSBC Proud

HSBC is committed to building a culture where all employees are valued, respected and opinions count.

We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest.

We are always looking for people with purpose and ambition who can help build the bank for the future.