Office Manager - Mississauga, Canada - SERVPRO of Palm Springs
Description
_Do you love working with people and educating them? Do you want to be a leader in a great company?_
Then don't miss your chance to join our Franchise as a new Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker.
_you_ may be our perfect
_hero_
Salary:
45k to start with opportunity for advancement. Benefits after 3 months.
Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO Franchise procedures and processes. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.
Responsibilities:
- Manage Receptionist-Dispatcher, Job File Coordinator, and Accounting and HR Administrator
- Coordinate and maintain company calendar and franchise communication
- Manage accounts payable, accounts receivable, and cash management
- Verify and analyze financial reports and divisional key measurements
- Monitor compliance and risk management
- Ensure employment files and records accuracy
- Manage franchise compensation plan staffing plan
- Ensure fulfillment of the training and development plans for all divisions
- Oversee performance management and documentation
- Document franchise annual plan and divisional performance
- Develop the office division annual plan
Qualifications:
- 5+ year(s) of office, accounting, and Customer service management experience
- Experience in building a strong team with tangible leadership skills
- Solid organization and planning capabilities, strong attention to detail
- Demonstrated history of ability and growth in managing an office environment
- Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
- Very selfmotivated and goaloriented with ability to multitask
- Capability to work in a fastpaced, teamoriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks
- Ability to learn new software, such as Xactimate estimating software
- Experience in customer service industry environment, a plus
- All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever._
Picture yourself here fulfilling your potential
:
At SERVPRO, you can make a positive difference in people's lives each and every day We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy We look forward to hearing from you.
- All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever._
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