Client Relations Consultant - Toronto, Canada - Beneva
Description
Job Posting Title:
Client Relations Consultant
Status:
Regular
Job Description:
- The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an inforce block of business, participating in the acquisition and implementation of new business, and in project related activities to support clients and department goals. Elements of management such as delivering feedback to staff will be required. The Client Relations Advisor III represents the department with Sales, Administration, and the Actuarial teams
Act as a resource and mentor for processes and best practices in case management. Review and respond to RFPs. Participate in finalist presentations. Work closely with Implementation team and new clients during the implementation process. Participate in special projects such as changes to computer systems, choice of tools, development of procedures, statistical reports, etc. Any other tasks assigned to or initiated by the employee.- REQUIREMENTS- Bachelor's degree in business management or a related field Minimum 5 to 7 years of experience in the Life and Disability claims Group Insurance Industry Excellent command of the English language French is an asset Strong working knowledge of MS Excel, PowerPoint, & Word- SKILLS- Strong written and verbal communication skills Self-reliant and organized A team player Strong analytical skills Ability to adapt to any situation Excellent customer service skills; ability to build strong working relationships First-rate presentation skills Strong problem solving, interpersonal, and negotiation skill. Ability to work under pressure and manage priorities#LI-ENG
LI-HYBRID
- Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply._
- Purpose :_ True to its purpose, Beneva places people at the heart of its actions and contributes to the wellbeing of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services._
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