Information Technology - Markham, Canada - Mayfair Clubs
Description
Education:
College/CEGEP
- Experience: 3 years to less than 5 years
Work setting:
- Various locations
- Employee Assistance Program
Tasks:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Webserver backup and recovery operations
- Provide customer service
Personal suitability:
- Excellent oral communication
- Excellent written communication
- Team player
- Ability to multitask
- Time management
Health benefits:
- Dental plan
- Health care plan
Other benefits:
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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