Personal Training Manager - Toronto, Canada - Altea Active Liberty Village

Altea Active Liberty Village

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As the Personal Training Manager, you know how to direct your team with their clients and their clients' fitness goals.

With a deep understanding of formal training in the fitness industry you act as a resource to your supports. You are motivated to engage with others and share your energy and enthusiasm for fitness and health. You also have a knack for managing club goals, such as promotions, memberships, and sales objectives.

These energetic, self-starters cultivate positive client relations with personal training members while leading the personal training department in the onboarding and servicing of all new members and guests.

They diligently track fitness package sales and focus on client relations and retention.

This job might be for you if you have the following talents & spirit:

You're A Fitness Enthusiast: You live and breathe all things related to fitness and health. You thrive when helping other achieve their fitness goals.

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You're a Competitor: You have a consistent desire to destroy monthly sales targets, and obliterate annual revenue goals. You've got a healthy appetite for competition and are always striving to win. You're also tenacious. Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job. You are passionate about achieving and smashing your sales goals
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You're Numbers Oriented: Numbers are your language. You enjoy working with numbers as much as you enjoy working with people.
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You Have The Technical Knowledge: You've got the badge to prove your technical knowledge about personal training.
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You're Friendly: You're a people person and can easily cultivate positive client relations and retention. You have a friendly and welcoming personality. Helping people makes you feel all warm and fuzzy inside.
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You Have Leadership Skills: You can effectively direct the day-to-day activities of your team. You lead by example and are a role model to your colleagues and peers. You take leading a team of people seriously (individuals and teams) and you enjoy training, developing and motivating your crew. You have large wings - you're able to effectively coach, mentor and develop a team. You thrive on inspiring and motivating others (verbal and written).
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You're Detail Oriented: You cross your T's and dot your I's by maintaining client records highly organized with flawless attention to detail. You're not one to cut corners. You pay attention to the details. As far as your concerned, anything worth doing, is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch.

As a Personal Training Manager, a typical day might include the following:

A mountain of fitness package sales data to be entered, reviewed and analyzed
Managing a customer service complaint who's wishing to cancel their fitness package
Collaborating with the accounting department regarding an out of the norm refund situation
Reviewing and cross referencing individual and team fitness package sales goals against current position adjust plan of attack accordingly
Crafting new fitness package initiatives and review with the General Manager
Overseeing point of sale data is entered accurately
Leading Fitness Consultant team meeting, ensuring the team is well informed of new fitness package initiatives
Reviewing and adjusting a fitness plan for a new trainer
Researching new fitness equipment and make suggestion to General Manager
Conducting a team member performance review

To land this role you need to have;

A university degree or equivalent experience strongly preferred.
5+ years related sales experience with an established track record of achieving or exceeding sales goals.
Direct to consumer sales or fitness sales experience strongly preferred.
3+ years of leadership and personnel management experience including proven success in coaching and motivating teams to achieve sales goals and objectives.
All management/leadership team members are required to have Standard First Aid and CPR
Level C Certification prior to start date and must be maintained throughout employment. CPR is to be renewed annually.
All team members must provide a recent Criminal Background Check prior to commencement of training and/or work.

Perks of this position include: