Dental Assistant/receptionist - Brampton, Canada - Dr Kaur Dental office

Description

• Greet and welcome patients as they arrive at the dental office
• Answer phone calls and schedule appointments for patients
• Verify insurance coverage and assist with billing and payment processing
• Maintain patient records and update electronic medical records (EMR) system
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Provide exceptional customer service to patients and address their inquiries or concerns
• Collaborate with dental staff to ensure smooth operations of the office

• Previous experience as a dental receptionist or in a similar administrative role preferred
• Proficiency in using electronic medical records (EMR) systems, such as Epic
• Excellent communication skills, both verbal and written
• Knowledge of medical terminology and dental procedures is a plus
• Familiarity with phone systems and ability to handle multiple phone lines
• Strong organizational skills and attention to detail
• Ability to prioritize tasks and work efficiently in a fastpaced environment
• Professional demeanor and ability to maintain patient confidentiality

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

• Dental care
• Extended health care
• Onsite parking

• Monday to Friday
• Weekends as needed

• Brampton, ON L6Y 5H7: reliably commute or plan to relocate before starting work (required)

• Secondary School (preferred)

• Dental receptionist: 1 year (preferred)