Bilingual Business Services Group - Toronto, Canada - EY

EY
EY
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


The opportunity


You'll join our Enterprise Support Services (ESS) team, helping to support the important business enablement functions that keep our organization running strong.

As a driven administrative professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY's growth and profitability.

The Business Services Group (BSG) Assistant is a trusted advisor to our client-serving managers and senior managers. You are a driven administrative professional who is solution-oriented and responsible for supporting customer requests through our queue.


Your key responsibilities


As an assistant in the Business Support Group (BSG) you provide administrative support to client serving managers and senior managers.

You are a driven administrative professional who enjoys working in tandem with your colleagues while striving to understand and anticipate needs to exceed expectations.


Your key responsibilities include:

  • Client engagement support: updating contact information, engagement management changes, etc.; sending and tracking engagement letters to clients; creating client profiles in Practice, Caseware, Doc.
It, SAP, etc.

  • Archiving: Electronic documents to various apps, including , Caseware, TaxPrep, GEAR, etc.
  • Filing tax returns with respective tax authorities
  • Client Relationship Management (CRM): Support EY's CRM tool
  • Meeting coordination including technology and catering where required
  • Special projects

Skills and attributes for success

  • Committed to contributing to a strong team culture to ensure success
  • Develop and maintain relationships to efficiently leverage expertise
  • Sound judgement regarding confidential and sensitive matters
  • Proven ability to meet multiple and/or unexpected deadlines in a demanding environment
  • To qualify for the role, you must have
  • Proficiency in Word, Excel and PowerPoint, with proven ability to learn customized software/tools
  • Post secondary and/or equivalent relevant experience (preferred)

Ideally, you'll also have

  • Tax filing and/or professional services firm experience

What we offer


We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business.

In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.

Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.


Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you

Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work.

We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging.

We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation.

Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us.

Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.


EY | Building a better working world


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.


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