Desktop Support Technician - Toronto - Mike's Hard Lemonade Co.

    Mike's Hard Lemonade Co.
    Mike's Hard Lemonade Co. Toronto

    1 week ago

    $45,000 - $70,000 (CAD) per year *
    Description

    Mark Anthony Group is an entrepreneurial drinks company built from the ground up by thinking differently.

    The Role

    • Provide on-site desktop support for hardware software applications in a mid-to-large enterprise environment
    • Triage prioritize resolve service tickets exercising sound judgment on urgency impact delivering excellent customer service while confidently setting expectations saying no when appropriate managing IT hardware lifecycle including receiving deployment redeployment asset tracking supporting new hire onboarding with device setup access provisioning first-day readiness documenting issues resolutions processes clearly within ticketing system identifying opportunities improve IT operations user experience escalating appropriately collaborating partners across organization
    * This salary range is an estimation made by beBee
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