Patient Care Coordinator - Hillcrest, Canada - University Health Network

University Health Network

Verified Company

Hillcrest, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Full-time

Department: Community Transitional Care

Company Description:

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union:

Non-Union

Site:
Hillcrest Reactivation Centre

Department:
Hillcrest Reactivation Centre

Reports to:
Manager, Program Services

Work Model:
On-Site

Grade:
F0:03

Salary:
$ per hour (to commensurate with experience and consistent with UHN Compensation Policy)

Hours: 37.5 Hours per Week

Shifts:
Monday to Friday, Day shifts (may require some flexibility)/On-Call

Status:
Temporary Full-Time (12-Months / Mat Leave)

Closing Date:
July 11, 2024

Job Summary

Hillcrest Reactivation Centre is a 75 bed community based reactivation center, part of the short term transitional care sites within the TCLHIN.

Operating under the Home and Community Care Act, Hillcrest offers a short period of reactivation to patients who are ALC or at risk of ALC from the 16 TCLHIN acute /rehabilitation hospitals, supporting their return home within the target LOS.

Duties

As an integral member of the inter-professional team, the Patient Care Coordinator (PCC) acts as a clinical resource for the inter-professional teams.

The PCC has clinical and leadership expertise in the care for medically /socially complex clients.

The principal responsibilities include playing a leadership role in providing direction, ongoing development for nursing/ PSW staff and other inter-professional team members in the clinical areas, performing financial/administrative responsibilities to ensure efficient and effective operations; contributing to staff development by promoting and ensuring a supportive/collaborative learning environment based on the principles of adult learning and practice standards for staff and students; performing human resources responsibilities in collaboration with the program manager; liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of client care outcomes (including data collection/reporting) and ongoing continuous improvement practices to strengthen clinical processes.

The PCC will be reporting to the Hillcrest Program Manager.

Qualifications:

Registration with the appropriate regulatory College
Baccalaureate degree in one of the required Health Professions; Masters degree (or equivalent) is preferred
Basic Cardiac life Support (B.C.L.S.) program required
Three (3) years of relevant clinical experience, including experience with complex client management is required
Demonstrates membership within a professional association and/or professional interest groups related to practice preferred
Demonstrated strong leadership and motivational skills, with ability to helping staff understand the relationship to their work and organizational goals
Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
Demonstrated leadership abilities
Excellent skills in recognizing, analyzing and resolving problems
Excellent time management skills
Excellent decision making and problem solving skills
Clinical and patient teaching skills
Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
Exercise initiative and good judgement with the ability to multitask
Adapts to and implements change and facilitates its acceptance by others
Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
Effective organizational, interpersonal, and communication skills
Knowledge of applicable legislative, UHN and/or departmental policies
Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand

Additional Information:

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits,