Corporate Store Supervisor - Edmonton, Canada - Booster Juice
Description
As Canada's original juice and smoothie bar, Booster Juice remains committed to providing customers with choices they can feel good about.
A leader of providing healthy alternatives in the quick-service food industry, we're consistently looking for new and innovative health products to add to our menu
Today, Booster Juice has expanded to over 400 locations across North America; thanks to our explosive growth, we are looking to expand our team by bringing aboard a full-time
Corporate Store Supervisor. Based out of a new Currents of Windermere Corporate Location opening this July in Southwest Edmonton, we are looking for an enthusiastic leader to help build, mentor, and guide a high-performing team from Day 1.
- Communicates clearly, concisely and accurately in order to ensure effective store operations.
- Filters communication to the team as directed by the store manager.
- Contributes to positive team environment by recognizing alarms or changes in staff morale and performance and communicating them to the store manager.
- Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of Booster Juice.
- Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team.
- Develops positive relationships with store team by understanding and addressing individual motivation, needs and concerns.
- Engages in conversation with customers to understand customer needs and the needs of the community in which the store is located.
- Maintains regular and consistent attendance and punctuality.
- Models a customer comes first attitude, delivers legendary customer service, to ensure they are delivering exemplary customer service.
- Communicates ideas to the store manager for broader areas of improvement.
- Supports store manager in implementing company programs.
- Utilizes and provides direction to staff during their shift on the use of tools to ensure 100% execution of all policies and procedures. Acts using discretion in assessing situations
- Provides feedback and coaching to improve staff performance recommending to the store manager.
- Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations
- Ability to use discretion in providing direction to others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Strong problemsolving skills
- Teambuilding skills
- Ability to work in a fastpaced and changing environment
- Ability to deliver exemplary customer service
- Ability to work as part of a team
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