Service Writer - Edmonton, Canada - RMC Group of Companies

RMC Group of Companies

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

RMC Group of Companies
Service Writer
RMC Group of Companies is family owned and has been supplying concrete and related services since 1994. RMC Group of Companies is locally owned and operated and is one of Western Canada's largest independent concrete providers. With such rapid expansion, there is ample opportunity for growth and development for employees. Come be a part of our growing team

The Shop Service Writer position will work at our West Plant located in Edmonton, AB. The primarily role will assist the shop manager with the coordination and scheduling of required services and repair.

What we can Offer

Competitive wages and vacation time
Full scope benefits package (health, dental, life, disability, etc.)
Employee assistance programs
Employee perks and discounts
Employee referral bonus
Opportunities for training and professional development

Responsibilities:

Assists shop manager with the coordination and scheduling of requires services/repairs
Coordinates with the parts department regarding purchasing and repairs
Manages driver concerns and documents complaints in a timely manner
Maintain a positive relationship with drivers and other plant staff
Manages the creation, completion, and documentation of work orders
Ensures appropriate labour and parts are documented on each work order
Reviews pre and post trip inspections and communicates priority services
Assists in the distribution and tracking of PPE and safety supplies
Prepares reports and forecasts for the Shop Manager
Develop a strong technical competency of shop parts and services
Inquiring information from various vendors
Other duties as assigned

Qualifications:

Reliable transportation and valid driver's license
Strong customer service and organizational skills
Proficient with Microsoft Office
Preferably 12 years prior service writing experience
Preferably experience with ManagerPlus software

Hours of Work
Regular work week will be Tuesday through Saturday 12-8pm

RMC Group of Companies is an Equal Opportunity Employer and operates without discriminating on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, mental or physical disability or pardoned criminal conviction.