IT Administrator - Toronto, Canada - Spirit of Math Schools Inc.

Spirit of Math Schools Inc.
Spirit of Math Schools Inc.
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Working in the IT department, the IT Administrator is responsible for all aspects of IT administration and second tier end-user support.

The incumbent will setup, configure, and provide day-to-day management of Microsoft 365 services, Azure services, end points (Windows 10/11, Android, iPhones, iPads), networking, Windows servers, and storage services.


Education and Licenses:


  • A bachelor's degree in computer science or mathematics (Statistics), OR High school diploma with equivalent technical and help desk experience.
  • Valid "G" drivers license required and use of vehicle preferred.
  • CompTIA A+ certification or demonstrates the knowledge within this certification.
  • CompTIA Network+ certification or demonstrates the knowledge within this certification.
  • Microsoft MS900 certification or demonstrates the knowledge within this certification.
  • CompTIA Security+ certification or within 3 months of starting this position.
  • Microsoft MD102 certification or within 6 months of starting this position.
  • Microsoft SC300 certification or within 6 months of starting this position.
  • Microsoft MS102 certification or within 12 months of starting this position.
  • Microsoft AZ104 certification or within 12 months of starting this position.
  • Strong ability to quickly learn new technologies and SaaS platforms.
  • Excellent customer service skills, responsive attitude.
  • Technical Writing and documentation
  • Microsoft Windows 10 and Windows 1
  • Microsoft Office Apps, such as Outlook, Word, Excel, PowerPoint, Teams
  • Laptop and workstation physical setup and wiring, including setting up multiple monitors and docking stations.
  • Mobile phones and tablet setup, configuration, and troubleshooting, include Android, iPhone, and iPads.
  • Printer setup, configuration, and troubleshooting
  • Networking and WIFI fundamentals
  • Cabling and related best practice including physical safety consideration.
  • Microsoft administration for: 365, SharePoint, Exchange, Teams, Intune, PowerShell, Server and Hyper-V, Dynamics, Azure, Purview, Defender, Power Automate,
  • Advance networking design, configuration, and management (vlan, firewall, log configuration,

Key Responsibilities:

IT Administrations

  • Follows cybersecurity guideline established within the company for all daytoday IT administration
  • Manage and maintain user identity and data access
  • Manage and maintain internet access, office networking, and wireless access points
  • Manage and maintain printing system
  • Manage and maintain corporate issued end points (Windows 10, Windows 11, Android, iPhone, iPad, etc.)
  • Manage and maintain cloud and inhouse servers and devices
  • Responsible for head office and all campuses
  • Coordinate with vendors to complete any task assigned
  • Develop and maintain clear and accurate documentation
User Support and Training

  • Manage and respond to IT tickets raised by staff and occasionally by students
  • Provide user training when required, such as during staff onboarding and when we introduce a new system
  • Support for any technical needs during a company event
To promote cooperation, inspire confidence, and release the genius in every child.
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