Front Desk Agent - Vancouver, Canada - Riviera Hotel on Robson

Riviera Hotel on Robson
Riviera Hotel on Robson
Verified Company
Vancouver, Canada

1 day ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Greeting guests upon their arrival and providing a hospitable welcome.

  • Receiving calls, conducting room reservations, and verifying existing bookings.
  • Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
  • Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
  • Managing the hotel's inventory of reservations, room assignments, and vacancies
  • Greeting guests, checking them into rooms, assisting with checkouts, and providing guests with important information
  • Answering phones, scheduling wakeup calls, and assisting with reservation requests
  • Responding to guest inquiries, complaints, and concerns
  • Balancing cash drawers, record errors, and reconcile receipts
  • Promoting hotel services and features
Experience & Skills

  • Experience in customer service or hospitality (preferred)
  • Excellent communication skills
  • Good problemsolving skills
  • Ability to multitask
  • Flexible in rotational shifts including night

Job Types:
Full-time, Permanent


Salary:
$18.00-$19.00 per hour


Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Work Location:
One location
More jobs from Riviera Hotel on Robson
See all jobs of Riviera Hotel on Robson