Guest Services Agent - Victoria, Canada - Accent Inns Inc.

Accent Inns Inc.

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are You a Rebel Who Needs a Cause?
At Hotel Zed we are Rebels Against the Ordinary.

Hotel Zed (Victoria, BC) is looking for a
Great Guest Services Agent (Shifts include
AM (8am-4pm) and PM (4pm-12am), 4-5 shifts a week) to join our dynamic, totally unique and rebellious team.

Hotel Zeds are ridiculously fun, unpretentious hotels where we challenge the norm every day.

Working at Hotel Zed is different than working anywhere else, and we don't just say that.

We're a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam 'cause we are like family.

Key to our success is living by our four Core Values everyday:

Be Real
Have Fun
Make Everything Better
Have Each Other's Backs

Here we want our Fam-Jam to feel well taken of by us and by one another. That's who we are

Benefits & Work Perks
We cover 100% of medical and dental premiums, PLUS you get free mental health benefits.

We also have a bunch of Work Perks just for you:

Free nights at any of our hotels + discounts for friends & family
Gift cards for achieving targets
Employee purchase program so you can get sweet deals on everything from electronics to linens
Live your Best Life fund (we'll help pay for courses that'll make your life better, whether or not they're related to your role with us)
And these are just a few_

What You Do

You are the first and last impression our guests will experience
You are genuinely interested in others and show it with a friendly smile and warm enthusiastic welcome
You quickly check in our guests, support and assist them with any needs they have during their stay, and accurately settle their account when they leave
You are the nerve center of our hotel operations.
You own the lobby. You work in a hectic, fastpaced lobby and face new challenges every day with a steady hand on the helm.
You check in and check out our guests, make and modify reservations, provide hotel operator and concierge services,
You continuously relay important room and guest information to other team members.

What You Need
- ** Flexible availability - shifts include
AM (8am-4pm) and PM (4pm-12am), 4-5 shifts a week**: