Restaurant Manager - Niagara Falls, Canada - Margaritaville

Description

Job Overview:
Responsible for maintaining a high degree of guest and Staff Member satisfaction while completing day-to-day operation of venue by performing the following duties:


Position Description:

• Responsible for leading front of house restaurant operations.
• Ensures the highest quality product reaches our guest and meets specifications.
• Ensures that all productivity and quality standards are maintained.
• Ensures a high standard of service efficiency, sanitation and training.
• Provides leadership that demonstrates skill and awareness to support guest satisfaction.
• Responsible for nightly cash outs and closing duties of staff members and walk through of venue.
• Accountable for the development, coaching, performance appraisals, and mentoring of Staff Members.
• Ensures accurate completion of staff member schedules in accordance with forecasted business volume.
• Maintains labor controls and assigns duties to Staff Members.
• Anticipates and recommends employment needs and informs Department Head.
• Assists in hiring and training of new Staff Members within department.
• Accountable for all facets of service, production, and quality controls.
• Engages with guest to ensure guest satisfaction and retention.
• Notifies Department Head of low inventory and recommends new inventory. Conducts proper ordering

- procedures to maintain appropriate par levels of all restaurant related products.

• Maintains highlevel of knowledge regarding the company's products and happenings, and communicates

- properly to guests; establishes rapport with all guests through name recognition.

• Performs other duties and tasks as assigned or determined by Department Heads and moves with a sense of urgency.
• Adheres to responsible alcohol service established by company policy.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents.
• Adheres to all company policies and procedures as established in the Staff Member Handbook.

Skills/Experience:

• Two to three years experience in a high volume Food and Beverage environment in a supervisory capacity

- required; or equivalent combination of education and experience.

• Good written and verbal communication skills.
• Ability to interact professionally with other departments and outside contacts.
• Ability to complete a heavy workload and handle multiple tasks in a fastpaced environment with mínimal supervision.
• Good judgment and decision making abilities.

Pay:
$45,000.00-$48,000.00 per year


Benefits:

• Dental care
• Extended health care
• Life insurance
• Onsite parking

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Ability to commute/relocate:

• Niagara Falls, ON L2G 7T8: reliably commute or plan to relocate before starting work (required)

Work Location:
In person