Office Manager at - Etobicoke, Canada - The Jean Tweed Centre

Description

Organized

• Decisive
• Proactive

Office Manager at The Jean Tweed Centre

Reporting to the Director of People and Culture, the Manager, Administration Services is an extension of the Leadership Team and is responsible for the day-to-day office operations and administration of The Jean Tweed Centre.

The Manager, Administration Services will lead the administrative team with multi-faceted services that provide administrative, operational, and technical support to various departments within the organization.

Acting as a "Hub" for the Centre, the Manager, Administration Services will possess excellent organizational, communication and collaboration capacity, as well as be a strong relationship builder.

KEY RESPONSIBILITIES

Daily Operations, IT/Infrastructure and HR Support

• Oversee the overall daytoday office operations and administration of the Centre and coordinate with the Property Services team.
• Lead the administrative team, including monitoring reception, data entry, mail distributions and telephone and information technology system duties.
• Responsible for supporting the core infrastructure of the organization (Supply chain, PPE Equipment training, ordering supplies, etc.).
• Oversee the provision of daytoday support and troubleshooting of desktop hardware/software issues and the telephone system for the Centre.
• Provide coordination and support across teams to enhance continuity and quality of care.
• Commit to practice job responsibilities with a harm reduction, traumainformed, womencentred and antioppressive perspective.

Leadership

• The Manager, Administration Services will lead a team of unionized administrative employees.
• Office Receptionist is a direct report to this role.
• Ability to lead through effective change management.
• Collaborative leadership approach, with the ability to be highly organized and build capacity into the team members.
• Possess a leadership approach that is consistent with organizational values.
• Facilitate team building via communication and positive working relationships with staff.
• Supervise, or support employees to supervise student placements and volunteers.

KEY COMPETENCIES

Skills and Competencies

• Excellent collaborator and team player.
• Attention to detail and accuracy.
• Thinks critically with the ability to assess and solve problems.
• High degree of initiative, with proven skills to work independently and part of a dynamic leadership team.
• Strong computer skills including working knowledge of Microsoft Office Suite.
• Proficiency in English; additional languages considered an asset.
• Excellent verbal and written communication.
• Strong communication skills with the ability to communicate and interact at all levels in the organization.
• Excellent at learning, adopting and coaching staff on new technology/software.
• Experience working in a unionized environment.
• Excellent decisionmaking, problemsolving and conflict/crisis management skills.
• Excellent interpersonal skills, with the ability to build positive and collaborative working relationships with individuals and teams.

Education and Experience

• Business Administration degree or equivalent.
• Minimum three years of fulltime progressive work experience in an operations or business administrative role (Executive Assistant or Office Manager).
• Minimum of two years of supervisory experience
• People management and customer service skills.
• Experience in the Non-Profit sector.
• Proficient in PC computer environment, MS Office (Word, Excel, Outlook, etc.).
• Experience in working with databases and a CRM environment.
• Experience with Concur accounts payable system as asset.

Other Requirements

• Valid Ontario Driver's License (Class G); access to a reliable vehicle with insurance.
• As a condition of employment you are required to provide updated COVID vaccinations in compliance with Public Health recommendations.

BEFORE YOU APPLY

Compensation
The compensation range for this role is $55,000 - $65,000 based on experience.


Benefits

• 4 weeks vacation. Plus 5 days for extra effort/lieu time.
• 4% Group RRSP contributions.
• Comprehensive health benefits.
• Continuous leadership and professional development

Workplace Environment

• Onsite, inperson at the Jean Tweed Centre located at 215 Evans Ave, Etobicoke, Ontario
• Other locations as required
• Free parking available on site

Checks and Verifications

• Criminal Background Check & References required.

APPLY FOR THIS ROLE

Cause Leadership Inc. is managing this leadership search on behalf of The Jean Tweed Centre.


Individuals interested in being considered for this opportunity are invited to apply. Please upload your cover letter and resume.
We thank all interested parties but only those selected for an interview will be contacted.