Client Engagement Worker - Chilliwack, Canada - Ruth & Naomi's Mission

Ruth & Naomi's Mission

Verified Company

Chilliwack, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Ruth and Naomi's Mission

About Us
Ruth and Naomi's Mission has been in Chilliwack for over 20 years.

From handing out sandwiches to the homeless in downtown Chilliwack, we have grown to encompass three locations in Chilliwack - and from 4 employees to almost 100 We are operating 7 days a week, 24 hours a day.

In our Community of Chilliwack, we serve 300 meals each day; we place 120 people into permanent housing every year; and, we support 35 residential recovery beds for men and womenjust to name a few of our services.

As our Mission Statement says, We are here to transform the lives of the poor, the homeless and the addicted by bringing hope and healing through the love of God.

Ruth and Naomi's is a faith based Mission and as such is the foundation upon which the operation is based.

As we grow, we need more caring passionate people to join us in the following position:

Client Engagement Worker - Pathways and Revive
The Client Engagement Worker is a critical role in our Shelters. This position is responsible for providing a premium level of care to the clients accessing the Shelter.

As part of that care, the position is charged with ensuring that the Shelter is kept clean, organized and orderly.

The CEW - Pathways is a seven day a week, 24 hour a day position. Supporting the clients and connecting them to appropriate community services is ideally a component of a seasoned CEW.

Core Duties Include:

Creating a friendly, positive, hopefilled faithbased environment within the Shelter
Ensuring the flow of critical information by completing required paperwork/reports at the end of each shift
Frequent perimeter walks for heightened visibility and security purposes
Inspecting beds and shelter area and assign and follow up in chores assigned to clients
Observing and assess agitation and stress levels so as to be able to proactively diffuse potentially aggressive situations. Contacting external Security Company, RCMP or 911 as needed
Connecting clients to other Community Services
Carrying out wide range of cleaning and janitorial tasks
Potential for exposure to infectious diseases while conducting other job tasks or interacting with personnel
Ensuring the flow of critical information by completing required paperwork/reports at the end of each shift
Reporting damaged, maintenance or vandalized property within the shelter on the daily report
Seasonal weatherrelated responsibilities for clients and property
Attending staff meetings as required
Maintaining appropriate professional and personal boundaries

Education / Training / Experience:

Grade 12 or equivalent required

Post-secondary certificate in Human or Community Services ideally (or in process)

2 years previous work experience in a similar work environment

First Aid/CPR training an asset

Class 5 Drivers License an asset

Experience working in a stressful, emotionally challenging environment with awareness of security protocols

Clean criminal check (completed at hire date)

Job Types:
Full-time, Part-time

Salary:
From $21.00 per hour

Benefits: