Receptionist/admin Support - Kelowna, Canada - CARO Analytical Services

CARO Analytical Services
CARO Analytical Services
Verified Company
Kelowna, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

CARO Analytical Services is an employee-owned environmental and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the government in testing our food source for potential pesticide exceedances, CARO provides the data essential to the success of these programs.

CARO also happens to have a pretty awesome corporate culture thanks to a great team of employees who take their jobs seriously, but not themselves:
_We are charismatic scientists, driven to make the world safer and healthier._

Full Time Receptionist/ Admin Support - Kelowna, BC

As a Receptionist for CARO Analytical Services' growing laboratory network, your main responsibilities will include:

Client Facing

  • Act as client's first point of contact for general inquiries, status updates, work order, analysis and all other questions or appropriately escalate to account manager.
  • Greeting walkin clients and receiving incoming samples.
  • Processing clients' orders through the online store.
  • Enter Bottle Order Requests on WooCommerce.

Admin Task

  • Managing and tracking inbound/outbound mail.
  • Admin support for prepay invoicing and monthly invoicing requirements.
  • Reporting support to account managers.
  • Shipping invoice coding, coordinate bill back to clients as required.
  • Data entry sublet.
  • Coding of invoices for accounts payable.
  • Maintaining administrative documents up to date.
  • Waybill creation/ shipping support for logistics.
  • Work order login (hold samples) and sample labelling support as needed.

QUALIFICATIONS:


  • College degree/diploma in related discipline desired, but not required.
  • Previous customer service experience is an asset.
  • Experience and genuine dedication to customer care/service.
  • Knowledge of MS Office (Word, Excel, PowerPoint, Access etc.).
  • Professional Demeanor and strong oral communication skills.
  • Ability to effectively manage time and priorities while performing multiple tasks.
  • Ability to maintain a positive attitude while working in a fastpaced environment.

Pay:
From $18.50 per hour


Benefits:


  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift

Work Location:
In person
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