Sales Manager - Vancouver, Canada - Rosewood Hotel Group
Description
General Information:
- Country/Region
- Canada
- Province/City
- Vancouver, B.C.
- Location
- Rosewood Hotel Georgia
- Department
- Sales & Marketing
- Job Type
- Fulltime Permanent
- Rosewood Hotels & Resorts
- JOB TITLE: SALES MANAGER
- DEPARTMENT: SALES & MARKETING
- REPORTS TO: DIRECTOR OF SALESOVERVIEW/BASIC FUNCTION:
- and profits for the hotel. Self motivated individual who is organized and able to set and achieve goals for themselves
- and their team. Experienced and knowledgeable of the local luxury market. Knowledge or familiarity of the production / entertainment / film segment will be considered an asset.
RESPONSIBILITIES:
- Manage and oversee the luxury or ultraluxury segment; maintaining relationships with key travel agents and partnerships, as well as the production, entertainment and film segment
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Conduct sales calls on key and prospecting accounts to include travel agents, concierge services and
Contribute to the attainment of the room revenue budget and total hotel budget for transient business.
- Represent property at appropriate travel industry trade shows and conferences while adhering to the guidelines of
Assists the Director of Sales or the Director of Sales & Marketing Director in the preparation of the department budget and overall sales objectives and strategies of the hotel.
- Maintain a respectful working relationship with onproperty associates and facilitate flow of communication. Operate in a manner of teamwork with the Regional Sales Office colleagues, corporate office and sister hotels.
- Organize promotional events in the region with Director of Sales or the Director of Sales & Marketing and/ or Managing Director present.
- Ensure current and prospective client databases are maintained, that files are kept current and accessible.
- Prepare and submit timely monthly reports to Director of Sales or the Director of Sales & Marketing.
- Provide feedback and market information to Director of Sales or the Director of Sales & Marketing on changing market conditions, including trends on the competition, as a result of interaction with clients, guests and competitive hotel staff.
- Other duties as required.
QUALIFICATIONS:
- Experience: Minimum five years experience as a Sales Manager, luxury or ultraluxury environment preferred. Knowledge or familiarity of the production, entertainment, film segment will be considered an asset.
- Education: Bachelor's degree in Hotel Management, Business, Sales, Marketing or a relevant field of work, or
General Skills:
Must be able to perform job functions with attention to detail, speed and accuracy; prioritize,
organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow
- directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team;
- work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Technical Skills:
Strong verbal and written communication skills for the purpose of presenting and discussing
technical information to establish rapport and/or influence and gain understanding of others; knowledge of
- hotel/resort operations management to include quality, operations; knowledge of and experience with
- luxury/ultra-luxury market niche required; demonstrated knowledge of hospitality systems and software;
- understanding of hospitality industry trends, performance metrics and verbiage.
Language:
Required to speak, read and write English, with fluency or proficiency
About Us:
- Following its debut in the Roaring '20s, the legendary Hotel Georgia came to be known as Vancouver's most historic and elegant retreat. When it first welcomed guests in 1927, the hotel brought unheard of luxuries to the young city of Vancouver and Canada's West Coast. And it wasn't just the local society set that made the hotel the heart of Vancouver; Louis Armstrong, Ginger Rogers, Frank Sinatra, Laurence Olivier, the Rolling Stones and the Prince of Wales all added to the mystique of this irreplaceable piece of history. Now unveiled as Rosewood Hotel Georgia, the fully restored Georgian Revival property has returned to its former grandeur with additional elegance afforded by extensive amenities and the impeccable service of Rosewood Hotels & Resorts. From the painstaking restoration of Old World craftsmanship to the addition of the most luxurious furnishings and latest technology, Rosewood Hotel Georgia offers an unmatched combination of legacy and luxury a return to the golden age of hotel travel
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