Night Auditor - Kingston, Canada - Strata Hotel
Description
Under the authority of the Front Office Manager, a night auditor is an employee of the administrative services whose function is to verify the commercial transactions carried out during the day in order to balance the accounts and deposits and to close the tills, while providing reception during the night.
He assumes the role of receptionist by welcoming customers so that they can enjoy the best hotel experience.Task description:
- Classify commercial transactions carried out during the day,
- Verify and correct transaction records and update hotel guest notes,
- Balance the accounts and close the cash registers of the various points of sale,
- Produce the daily income report,
- Answer the phone and route incoming calls,
- Take reservations,
- Perform departures and arrivals,
- Manage reservations and group arrivals,
- Collaborate with the security department,
- Handle customer complaints,
- Other administrative and/or accounting tasks.
Skills:
- Ability to adapt to a constantly changing environment
- Knowledge of the hotel industry
- Resourceful
- Availability to work flexible hours
- Dynamic
- Excellent analytical skills
- Demonstrate professionalism at all times
- Ability to work in a team
- Sure and quick judgment
- Sense of initiative
Qualifications:
Training:
- High School Diploma
- Requirement
- Diploma of Collegial Studies
- Asse
Languages:
- Written English
- High
- Requirement
- English spoken
- High
- Requirement
Additional Requirements:
WHIMS Certification; First Aid with CPR
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